Remote Call Center Representative
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 7h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1d ago
The date the source published, not the day we noticed it (2026-10-01). Last seen at its source 1h ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 7h ago · last seen 1h ago
The listing
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.
Recruiter Note: Remote position, but Candidate must reside within Brownsville, TX
Duties:
- Answer and track incoming calls
- Prepare and submit accurate, detailed reports in government systems
- Engage and interview callers in a dynamic environment, applying critical-thinking skills and sound judgment beyond established scripts and decision trees.
- Navigate multiple systems and applications simultaneously while accurately documenting and maintaining information.
- Accurately record all details in accordance with procedures
- Conduct database and open-source research
- Route and escalate calls appropriately
- Other duties, as assigned
Requirements
- 3 + years experience in a call center
- Associates Degree (Preferred ), High school diploma or equivalent is required
- Proven ability to multitask simultaneously communicating and inputting data
- Strong written and verbal communication skills
- Proficiency with telephony systems, CRMs
- Work independently, manage assigned responsibilities, and make informed decisions with minimal supervision
- Proficiency in Microsoft 365, with particular emphasis on Microsoft Word, including drafting, formatting, editing, reviewing, and finalizing professional reports.
- Experience in handling sensitive information