Implementation Specialist (Software)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 3h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 5h ago
The date the source published, not the day we noticed it (2026-10-02). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Canada, Philippines, India
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $114.6k–175k/yr
Middle 50% of 66 listings that do state pay — Operations · all levels · Canada · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 3h ago · last seen just now
The listing
Square 9 Softworks is a leading provider of Enterprise Content Management (ECM) and Business Process Management (BPM) solutions. We’re looking for an Implementation Specialist I to join our Professional Services team. This is an entry‐level, early‐career role designed for individuals who are beginning their IT career and want hands-on experience with software implementation, databases, and workflow automation. You’ll work closely with a Project Manager and senior team members who will guide your development as you learn our platform, tools, and delivery process. This role is ideal for candidates with 0–3 years of technical experience who enjoy learning new technologies and solving problems. What You’ll Do
● Support discovery sessions led by a Project Manager to understand customer requirements
● Install and configure Square 9 software in a Windows Server / IIS environment
● Connect and configure solution databases using Microsoft SQL Server
● Customize solutions using built‐in tools (no coding required)
● Configure document capture workflows for scanners, MFPs, and email servers
● Provide project updates using project management tools
● Assist with documentation of system configurations
● Shadow senior specialists to build skills across our product suite
Requirements
Who You Are
● Early‐career IT professional with 0–3 years of experience in help desk, support, systems, or software implementation
● Comfortable working in Windows environments and basic networking concepts
● Familiar with databases (SQL Server preferred)
● Strong communicator with solid organizational skills
● Curious, eager to learn, and able to follow structured processes
● Bachelor’s degree in IT, Information Systems, Computer Science, or related field (or equivalent experience)
● Exposure to IIS, Windows Server, or web services
● Basic SQL knowledge
● Experience with Microsoft Office, SharePoint, or Google Workspace
● Familiarity with ECM/EDM solutions
● Experience with ActiveCollab or similar tools
● Occasional travel may occur but is rare
● Must have a suitable home office environment