Legal Case Manager (Lemon Law)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 325d ago
The date the source published, not the day we noticed it (2025-11-12). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Nicaragua
The description states no restriction of its own. This is the source's own tag.
Pay
$6–10/hr
Published by the source in its own salary field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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bamboohr employer's own board first seen 2h ago · last seen just now
The listing
About us
At Ovation Law Firm, we’re more than just attorneys — we’re a source of hope and justice for consumers and injury victims. Our firm is dedicated to turning legal challenges into life-changing victories across California. We handle Lemon Law and Personal Injury cases with relentless commitment, standing up for our clients when it matters most. We pride ourselves on being relentless advocates who never back down, ensuring that our clients' rights are fiercely protected. If you are passionate about making a meaningful difference and eager to contribute to our unwavering pursuit of justice, we invite you to join our dynamic team.
About the role
Are you passionate about helping clients and experienced in managing legal cases? We’re seeking a skilled Legal Case Manager to join our team. In this role, you’ll guide clients through their legal journey — coordinating case progression, preparing documentation, and ensuring an outstanding client experience from start to finish. Strong English communication skills are essential for success in this role.
Responsibilities:
- Act as the primary point of contact for clients, providing professional and timely updates through phone and email.
- Guide clients through each stage of their case, explaining processes clearly and maintaining strong communication.
- Conduct case reviews to ensure eligibility and confirm that all necessary information and documentation have been obtained.
- Organize and maintain case files, ensuring that all client information and legal documents are accurate, complete, and up-to-date.
- Coordinate appointments, legal deadlines, and follow-ups to move cases forward efficiently.
- Draft, prepare, and assist in filing legal documents to support attorneys and streamline case handling.
- Deliver exceptional customer service by building trust, addressing concerns, and maintaining client satisfaction throughout the legal process.
Qualifications:
- Strong English communication skills (C1 level), both verbal and written.
- Must be bilingual — fluent in both English and Spanish.
- At least 2 years of customer service experience, demonstrating excellent listening, empathy, and problem-solving abilities.
- Previous experience as an Case Manager or similar role in a U.S. law Firm or U.S company.
- Previous experience specifically in Lemon Law or related legal case management is a huge plus.
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Experience with Hubspot and/or Filevine is a huge plus.
- Excellent attention to detail and ability to handle multiple priorities simultaneously.
- Ability to work independently from a home office, with a stable and fast internet connection and a quiet, professional environment.
- Legal industry experience is preferred but not mandatory.
- Must have a laptop or desktop computer with the following minimum specifications: 8GB RAM, Core i5 processor or higher. Additionally, an internet speed of at least 10 Mbps is required.
- Amenable to work during U.S. business hours.
What We Offer:
- Earn $6- $10/hour: Competitive pay based on your skills and experience for a full-time, 40-hour workweek.
- Work From Anywhere: Embrace the freedom of remote work. Apply today and start your exciting new journey with us!
- Recharge & Relax: Benefit from paid time off.
- Boost Your Income: Enjoy performance-based bonuses.