Underwriting Trainer (Remote)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 12h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 20d ago
The date the source published, not the day we noticed it (2026-09-14). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay
$90k–95k/yr
Published by the source in its own salary field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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bamboohr employer's own board first seen 12h ago · last seen 1h ago
The listing
POSITION SUMMARY
The Underwriting Trainer will provide critical support to our Underwriting Department. This role will create, deliver, and facilitate technical and non-technical training for new and existing employees in the Underwriting Department. This role is crucial for ensuring exceptional customer experience, consistently collaborating with service leadership to assess training needs, and building relevant solutions. This position will also support quality programs for internal teams, delivering targeted coached feedback that drives measurable improvement.
PRINCIPAL DUTIES AND RESPONSIBILITIES
• Develop and facilitate engaging training programs focused on service excellence, operational procedures, and technical knowledge.
• Lead the onboarding process for new service employees, ensuring proper introduction to company culture, service standards, and role expectations.
• Conduct regular training sessions to reinforce core service skills, including communication, customer interaction, problem resolution, and operational efficiency.
• Develop comprehensive training materials, resources and e-learning courses to educate staff on company procedures, customer service best practices, and technical skills.
• Promote consistency by supporting documentation of standard operating procedures and best practices across all service touchpoints.
• Maintain training records to ensure 100% participation.
• Assess and measure learning outcomes through knowledge checks quizzes, role-play evaluations, observation, and feedback surveys to ensure learning objectives are met.
• Measure training effectiveness through assessments and performance metrics; use feedback to enhance future training initiatives.
• Ensure all service team members are trained in relevant company policies and regulatory requirements.
• Collaborate with service leadership to identify skill gaps and provide targeted coaching or training to support individual and team performance goals.
• Provide constructive feedback and coordinate internal quality audits.
• Foster a culture of continuous learning and professional development.
EDUCATION AND EXPERIENCE
The individual must meet the following requirements:
• Bachelor’s degree preferred.
• Minimum three years of training and development experience.
• Proven remote facilitation skills.
• Quality assurance experience.
• Proficiency in Microsoft Office products.
• Excellent verbal and written communication skills, interpersonal, and problem-solving skills.
• Ability to maintain a positive and professional demeanor in a fast-paced environment while effectively managing multiple priorities and deadlines.
• Insurance experience preferred.