Ecommerce Lifecycle Strategist
Posted 642 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 2 hours ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 11h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 642d ago
The date the source published, not the day we noticed it (2024-12-31). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $92k–175k/yr
Middle 50% of 2230 listings that do state pay — Sales & Marketing · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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bamboohr employer's own board first seen 11h ago · last seen 2h ago
The listing
About The Company:
Prismfly is a global agency focused on e-commerce conversion rate optimization and lifecycle marketing. We pair strategy with best-in-class design and development to create leading digital experiences. We work with top-tier brands and software partners. The team is made of humble experts, each with a strong desire to continually learn and grow.
Our culture is remote-first, and we connect daily on Slack and video chat. Being part of a boutique, fast-growing company is exciting. The opportunities to grow and take ownership are endless. We make sure you have everything you need to do your best work and make a big impact.
Come join our fast-growing team! We are hiring a Lifecycle Strategist who will be responsible for shaping and optimizing the entire customer journey of our clients, from initial engagement through retention and advocacy.
Note: This is an evergreen position. While we are not actively recruiting for this position at the moment, we are always open to connecting with talented individuals who are interested in joining our team. By applying now, you’ll be among the first to be considered when a position becomes available. We encourage you to submit your application so we can get to know you and keep in touch for future opportunities.
RESPONSIBILITIES
- Own and manage lifecycle campaigns from strategy to execution and analysis.
- Conduct program and marketing audits for potential clients and confidently present findings and recommendations.
- Build personalized customer journeys, identifying key touchpoints, pain points, and opportunities for improvement.
- Serve as client-facing lead, translating technical insights into clear, actionable recommendations.
- Coordinate creation of briefs, copy, art, text/HTML templates, email campaigns, etc
- Segment audiences and create tailored experiences to enhance customer engagement and loyalty.
- Develop and implement strategies for each stage of the customer lifecycle, including acquisition, onboarding, retention, and advocacy.
- Analyze customer data to derive insights and make data-driven decisions to improve customer lifetime value.
- Collect and analyze customer feedback to make continuous improvements to the customer journey.
- Drive positive customer reviews and ongoing engagement with loyalty programs.
- Define key performance indicators (KPIs) to measure the success of lifecycle strategies and report on progress regularly.
- Stay informed about industry trends and competitors’ customer strategies to identify areas for improvement.
IDEAL CANDIDATE WILL HAVE:
- 3 years of relevant hands-on experience
- Proven experience in customer lifecycle management, email/SMS automation, or a related field.
- Strong analytical skills with the ability to interpret data and draw actionable insights.
- Excellent communication and collaboration skills.
- Proficiency with marketing automation tools and CRM systems.
- A passion for customer experience and a customer-centric mindset.
- Strong project management skills and the ability to work on multiple initiatives simultaneously.