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INFOMEDIJI d.o.o. via Recruitee

Creator Retention & Relationship Manager

United States Level not stated
still open verified 2d ago posted 131d ago seen 3h ago
Apply at infomedijidoo.recruitee.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 131d ago

The date the source published, not the day we noticed it (2026-06-01). Last seen at its source 3h ago.

We have tracked this listing since 5 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

United States

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $83.8k–162.8k/yr

Middle 50% of 227 listings that do state pay — Content & Media · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Community ManagementCustomer SuccessOnboardingPartnerships

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.

DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.

We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.

If this excites you more than it scares you, you are in the right place.

The Role

We’re looking for a Creator Retention & Relationship Manager to own the post-acquisition lifecycle of immersive content creators across US and EU markets. This role is focused on ensuring creators successfully onboard, stay active, grow their audience, and evolve into long-term partners and advocates of the DeoVR ecosystem.

This is not just about managing relationships - it is about building a scalable creator success system that drives retention, engagement, and creator-led growth across the platform.

What You Will Do

  • Guide creators from onboarding to first upload, first payout, and full activation on the platform

  • Build and optimize onboarding flows, educational materials, FAQs, and live support touchpoints

  • Own creator retention metrics (D30 / D90 / D180) and proactively manage lifecycle health

  • Identify at-risk or inactive creators and run structured reactivation and win-back campaigns

  • Act as the primary contact for creators, especially premium and high-potential partners

  • Run regular 1:1s, check-ins, and structured growth reviews with creators

  • Design and execute co-marketing campaigns with creators across US and EU markets

  • Build and scale a Creator Ambassador Program and support creator-led growth initiatives

  • Develop and maintain an active creator community space to drive engagement and advocacy

  • Collect and synthesize creator feedback and bring insights to Product, Content, and Leadership teams

  • Collaborate cross-functionally with Acquisition, Product, Marketing, Finance, and Content Review teams to improve end-to-end creator experience

What We Are Looking For

  • Relevant experience in creator economy, content platforms, social media, or digital media ecosystems

  • Experience in creator partnerships, community management, customer success, or lifecycle and retention-focused roles

  • Strong analytical mindset with ability to work with retention, engagement, and growth metrics

  • Ability to structure processes and operate effectively in fast-moving, high-ambiguity environments

  • Strong communication skills with the ability to build trust and long-term relationships with creators globally

  • Fluency in English (B2 and above)

Bonus Points

  • Experience with VR, immersive media, or 3D/video platforms

  • Experience building creator programs, ambassador systems, or community ecosystems

  • Experience working across multiple markets (US, EU, Asia)

What Success Looks Like

  • In 30 days: You’ve spoken with every active premium creator. You’ve shipped the first version of the creator onboarding handbook.

  • In 90 days: D30 creator retention has measurably improved. The creator community space is active and used regularly. You’ve launched your first co-marketing campaign with at least 5 creators participating in joint promotion. You’ve also resolved at least 3 key creator experience or process pain points.

  • In 6 months:

    • Creators see DeoVR as a platform that invests in them, not just a distribution channel

    • Premium creator count and per-creator activity are both growing

    • Creator-led external exposure (social mentions, referral videos, UGC) becomes a consistent acquisition channel

    • The DeoVR Creator Ambassador Program is live, with at least 10 core creators onboarded

Hiring Process

  • HR Screening (30 min)

  • Team Interview (30 min)

  • Case task (2-4 hours)

  • HM Interview (30 min)

  • CEO Interview (30 min)

💼Explore our hiring process

What We Offer

Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.

  • The chance to be part of a pioneering team in a rapidly evolving industry

  • Direct impact on the future of immersive media

  • Flexible working hours and remote-first culture

  • A team that values initiative, clarity, and collaboration

  • Access to all tools and tech you need

  • Unlimited DeoVR Premium

  • A work environment where ideas matter and people are treated with respect

Stay Connected

Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.

Join us and embrace a role where your expertise meets technological innovation!

Apply at infomedijidoo.recruitee.com