Solution Architect, Revenue Cycle Transformation, Performance Transformation (Epic Front-End Revenue Cycle)

About Chartis

Chartis comprises 1,350 professionals who value working for a purpose-driven organization, people who have committed their careers to helping providers, payers, technology innovators, retail companies, and investors create and embrace solutions that reshape healthcare for the better. We work with over 900 clients annually to help make US healthcare more affordable, accessible, safe, and human.

Through our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—we have created a culture that prioritizes respect for our clients, commitment to each other, and unwavering integrity. From physicians, nurses, healthcare executives, and community health leaders to strategists, digital advisors, transactions experts, and healthcare futurists, we bring a diverse set of perspectives to assess healthcare challenges from every angle.

Believing in what we do helps us attract and retain the best and brightest because the work we do every day makes a meaningful impact. This theme of believing in a better way forward is woven into our brand, Believe in better.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.

Remote work is allowed. On average, 25%-50% client travel is required.

Role Overview

As a Solution Architect, you will lead large-scale, technology-enabled revenue cycle transformation initiatives for leading healthcare organizations. You will serve as both a strategic advisor and delivery leader - guiding clients from vision through execution to measurable outcomes.

This role is ideal for someone who combines deep revenue cycle expertise with hands-on Epic front-end experience, strong leadership skills, and the ability to translate strategy into action. Experience with Epic patient access workflows, including scheduling, registration, eligibility, referrals and prior authorization, estimates and financial clearance, and check-in, is central to this role.

Responsibilities

Lead Transformation Engagements

• Own end-to-end delivery of revenue cycle transformation initiatives, including Epic implementation and optimization with a focus on front-end revenue cycle workflows

• Define solution strategy, scope, and roadmap aligned to client goals and patient access priorities

• Drive execution across complex, cross-functional teams spanning operational, clinical, and technical stakeholders

Architect Scalable Solutions

• Design and optimize Epic patient access workflows across scheduling, registration, eligibility, referrals and prior authorization, estimates and financial clearance, and check-in

• Ensure alignment between Epic configuration, business processes, and desired operational and financial outcomes

• Identify and address upstream front-end issues that can contribute to downstream claim denials and other revenue cycle performance challenges

Advise and Influence

• Serve as a trusted advisor to executive and operational stakeholders

• Lead decision-making, issue resolution, and governance structures across patient access and related revenue cycle functions

• Translate technical concepts into clear, actionable insights for non-technical audiences

Drive Adoption and Change

• Partner with client leadership to enable adoption and sustain front-end transformation

• Support change management strategies that improve patient access operations, data quality, and revenue cycle outcomes

Develop Teams

• Lead and mentor multidisciplinary teams across consulting and client organizations

• Foster a high-performing, collaborative team environment

Qualifications and Desired Skills

• 7+ years of experience leading complex, technology-enabled healthcare initiatives (e.g., Epic, automation, AI)

• Deep expertise in Epic front-end revenue cycle / patient access, with hands-on experience in one or more relevant Epic applications such as Cadence, Prelude, Referrals, Welcome, or eligibility workflows

• Proven success delivering large-scale Epic implementations or optimizations, particularly within patient access or front-end revenue cycle

• Strong understanding of EHR ecosystems, integrations, and revenue cycle analytics

• Experience leading client-facing engagements with the ability to influence executive and operational stakeholders

• Demonstrated leadership, problem-solving, and decision-making capabilities

• Ability to thrive in fast-paced, evolving environments

• Epic certification in a relevant front-end module (e.g., Cadence, Prelude, Referrals, or related patient access applications) is highly preferred but not required.

Salary range: $153,500-$198,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.