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Midstream Health via Ashby

Partnership Engagement

United States Level not stated
still open verified 2d ago posted 155d ago seen 2h ago
Apply at jobs.ashbyhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 155d ago

The date the source published, not the day we noticed it (2026-05-08). Last seen at its source 2h ago.

We have tracked this listing since 5 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.

Is it remote?

Remote | US

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

United States

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $95k–173.8k/yr

Middle 50% of 2552 listings that do state pay — Sales & Marketing · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Customer SuccessOnboardingSupply Chain

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Midstream is an AI-native financial operating system for health systems, founded by experienced entrepreneurs and backed by top-tier investors. We give finance, supply chain, and managed care teams real-time visibility into where margin is at risk, with a precise action plan for capturing it before it's gone.

Purpose-built for healthcare's complexity, Midstream transforms structured, unstructured, and external data into instant, contract-aware insights that drive smarter decisions. Our AI agents unify spend and revenue operations across the full back-office, learning and adapting with every interaction and delivering always-on intelligence that no point solution or one-off engagement can match.

We're compressing months to minutes and turning post-period hindsight into in-the-moment foresight. The tempo of healthcare finance is changing, and Midstream is leading it.

Opportunity

We are looking for a Partner Engagement Manager to own the success and outcomes of Midstream’s health system customers.

This role is responsible for ensuring customers realize value quickly and consistently. You will serve as the primary point of contact from day one—understanding customer goals, guiding adoption, and ensuring Midstream delivers measurable impact on financial and operational performance.

This is a high-ownership customer centric role. You will work closely with customers to turn initial adoption into long-term partnership—ensuring they see continuous value, expand their use of the platform over time, and become strong advocates for Midstream.

How you'll make an impact

Own customer outcomes
Partner with customers to define success, track progress, and ensure Midstream delivers clear, measurable value.

Drive adoption and engagement
Guide onboarding, usage, and ongoing engagement to ensure the product becomes embedded in customer workflows.

Proactively manage account health
Monitor signals, identify risks early, and resolve issues before they impact retention or satisfaction.

Build deep, trusted relationships
Develop strong relationships across stakeholders—from operators to executives—becoming a trusted partner over time.

Turn customers into advocates
Create positive customer experiences that lead to references, case studies, and executive sponsorship.

Support expansion through value
Identify opportunities to deepen engagement as customers realize success, partnering with the commercial team where needed.

Who you are

Experienced in customer success or customer-facing roles
You have 5+ years of experience working closely with customers in SaaS, healthcare, or enterprise environments.

Outcome-oriented
You focus on delivering measurable value and ensuring customers achieve their goals—not just managing relationships.

A strong relationship builder
You build trust across all levels of an organization, including executive stakeholders.

Proactive and solution-oriented
You anticipate challenges, ask the right questions, and bring solutions before issues escalate.

Commercially aware (but not sales-first)
You understand how value leads to expansion and can spot opportunities without forcing them.

A high-ownership operator
You take responsibility for customer success, move quickly, and thrive in a fast-paced startup environment.

Apply at jobs.ashbyhq.com