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ResolveAI via Ashby

Enterprise Solutions Engineer - West Coast

San Francisco Level not stated
still open verified 2d ago posted 557d ago seen 2h ago

Posted 557 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 2 hours ago.

Apply at jobs.ashbyhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 557d ago

The date the source published, not the day we noticed it (2025-04-02). Last seen at its source 2h ago.

We have tracked this listing since 5 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

San Francisco

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $150k–224.8k/yr

Middle 50% of 4027 listings that do state pay — Engineering · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

AWSDevOpsGitKubernetesObservabilitySplunkTroubleshooting

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

About Resolve AI

  • Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.

  • Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.

  • We’ve raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).

Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity. You’ve already decided that you want to work at an AI-native company that’s pushing the limits of how engineers work, and now you’re looking for the right one.

What You’ll Do

  • Partner with Account Executives to manage complex enterprise sales cycles from discovery through proof-of-concept to close, serving as the technical lead throughout the process.

  • Lead product demos and technical evaluations, translating customer infrastructure and operational challenges into actionable solutions using Resolve AI’s platform.

  • Build trusted relationships with customers, acting as a consultative advisor and ensuring technical success during pilots and deployments.

  • Collaborate cross-functionally with Product and Engineering to relay customer feedback, influence roadmap decisions, and improve technical messaging.

  • Develop and maintain reusable demo environments, playbooks, and sales engineering tools to support a repeatable, scalable and high velocity GTM motion.

What We’re Looking For

  • 5+ years in Sales Engineering, Solutions Engineering, or a similar customer-facing technical role, ideally in enterprise SaaS, DevOps, or AI.

  • Proven success leading consultative sales cycles with enterprise customers and multiple stakeholders.

  • Experienced with cloud platforms (especially AWS) and Kubernetes, with a strong understanding of DevOps practices in cloud-native environments.

  • Skilled in infrastructure automation and applying security and compliance best practices in cloud-native environments.

  • Strong communicator with the ability to clearly present technical concepts to both technical teams and executive leadership.

  • Adaptable, self-starter mindset with a proven ability to thrive in fast-paced, early-stage environments.

Why Join Resolve AI?

  • Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.

  • Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.

  • Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.

  • Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.

  • Competitive Benefits: Competitive Pay Packages with full benefits including:

    • Comprehensive Medical, Dental, and Vision Insurance

    • Monthly Housing Stipend

    • Flexible (Unlimited) Paid Time Off

    • Visa Sponsorship & Immigration Support

    • 401(k) Plan

    • Parental Leave

    • Discretionary Tech Benefit Stipend

    • Daily in-office Lunches and Dinners

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. 

Apply at jobs.ashbyhq.com