Technical Account Manager - Senior Care (m/f/d)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 25d ago
The date the source published, not the day we noticed it (2026-09-15). Last seen at its source 2h ago.
We have tracked this listing since 5 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Berlin, Frankfurt, Munich
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €73.5k–100.6k/yr
Middle 50% of 20 listings that do state pay — Sales & Marketing · all levels · Germany · EUR/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Ashby employer's own board first seen 5d ago · last seen 2h ago
The listing
🎤 Why voize? Because we’re more than just a job!
At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.
Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact.
Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.
As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!
💡 Your Mission: Be the technical partner our largest care groups trust
As Technical Account Manager - Senior Care, you will own the technical relationship with 10 to 15 of our largest care groups. You will understand their systems, configurations, and stakeholders, and support them from go-live through releases and renewals; ensuring voize runs reliably across every facility. Your success will be measured by trust, retention, and long-term customer outcomes.
🚀 Your Daily Business - No two days are alike
Own the technical relationship with a portfolio of 12 to 15 care groups, building a deep understanding of their EHR setup, infrastructure, open topics, and key stakeholders
Maintain a technical account plan for every customer, covering their integration landscape, planned changes, open risks, and requirements for upcoming rollout waves
Lead release pre-briefings and technical reviews, helping customers understand the impact before changes affect their operations
Stay close to every issue across your accounts: Technical Support manages the queue, while you manage the relationship and provide the account context needed to accelerate resolution
Identify recurring themes across customers and turn them into actionable feedback for Product and Engineering
🤝 Your Skillset - What you bring to the table
Several years of experience in technical account management, solutions engineering, technical support, or implementation, ideally in B2B SaaS or health tech
Hands-on technical knowledge of integrations, APIs, logs, networks, and device or MDM setups, with the ability to isolate issues across interconnected systems
Great communication skills across technical and executive audiences, from discussing an interface with an IT lead to aligning on a rollout with senior management
A structured, calm approach to managing multiple customers and open topics simultaneously, supported by data that demonstrates progress and impact
Professional German and comfortable English, based in Germany, and willingness to occasionally travel to customer sites when a rollout or escalation requires on-site support; experience with care documentation systems such is a plus
🌱 Growing together - what you can expect at voize
We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people
We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany
Become a co-creator of our success with stock options
Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible
You decide when you work best, that means flexible working hours and a good hybrid set-up.
✨ Ready to talk? Apply now! 🚀
voize welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply.
We're excited to hear from you!