Lifecycle Account Manager (Maternity Leave Cover)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 6d ago
The date the source published, not the day we noticed it (2026-10-05). Last seen at its source just now.
We have tracked this listing since 5 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Slovakia
The description agrees: it names Slovakia.
What the ad says
…Location: Bratislava, Slovakia Ready to find out more? Apply today! Ou…
…Location: Bratislava, Slovakia Salary…
Pay
€39.4k–59.2k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Workday employer's own board first seen 5d ago · last seen just now
- location not stated
The listing
Join AT&T as The Lifecycle Account Manager who strengthens and grows existing customer relationships by managing renewals, customer health, retention risks, service changes, and standard expansion opportunities. This role leads the post-sale customer experience and coordinates cross-functional teams to deliver customer and revenue outcomes.
Required working hours: 2:00–10:30 p.m. or 3:00–11:30 p.m., aligned with U.S. business hours.
This position is a temporary assignment covering a maternity leave. The successful candidate will join the team on a fixed-term basis.
Key Responsibilities
- Primary customer point of contact for operational and commercial matters.
- Lead renewal planning and execution, including risk assessment, stakeholder coordination, proposals, and contract completion.
- Monitor customer health and satisfaction.
- Identify and execute standard upsell and cross-sell opportunities based on customer needs.
- Manage customer escalations and coordinate support functions.
- Coordinate service moves, additions, changes, and disconnections, ensuring timely and accurate completion.
- Influence stakeholders and drive results without direct authority.
- Coordinate Pricing, Contracting, Billing, Service Delivery, GSE, Design and Order Management teams.
- Maintain accurate renewal, customer-health, pipeline, risk, and account information in company systems.
- Refer complex or strategically significant opportunities to the Lead Account Manager.
Key Performance Indicators
- Revenue retention and renewal rate
- On-time renewal completion
- Upsell and cross-sell revenue
- Customer churn and revenue contraction
- Service-change accuracy and completion time
- Customer health, adoption, and satisfaction
- Account and system data accuracy
Preferred Qualifications
- Experience in account management, customer success, renewals, client services, or relationship management.
- Ability to manage customer relationships, renewals, and retention risks.
- Strong communication, organization, problem-solving, and stakeholder-management skills.
- Ability to lead virtual, cross-functional teams.
- Familiarity with proposals, service orders, contract changes, and customer-management systems.
Contract: Fixed-term, Full time
Compensation:
Salary range for Slovakia starts from 3 283EUR gross per month.
The individual starting salary will depend on relevant factors such as the candidate’s experience, expertise, skills, and education or training.
Benefits:
A career with us, a global leader in communications and technology, comes with big rewards. We offer a competitive salary plus an annual company performance bonus. Once you’re a part of the team, you’ll gain some amazing perks and benefits including wellness & leisure time contribution, sickness compensation plan, premium medical services, family friendly benefits as well as meal contribution and extra days of vacation (…and much more).
Location:
Bratislava, Slovakia
Ready to find out more? Apply today!

Our Sr Specialist Technical Consultant jobs earn between €39,400.00 - €59,200.00 Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Weekly Hours:
40

Location:
Bratislava, Slovakia

Salary Range:
€39,400.00 - €59,200.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.