Patient Experience Coordinator (International)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 4d ago
The date the source published, not the day we noticed it (2026-10-06). Last seen at its source 1h ago.
We have tracked this listing since 6 Oct 2026 (4 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay
$7–8/hr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Ashby employer's own board first seen 4d ago · last seen 1h ago
The listing
Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by thousands of women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.
The Opportunity
Join Allara as a Patient Experience Coordinator and be the guide for patients navigating hormonal health care. This role is a key part of the care team, providing compassionate, detail-oriented support to patients while ensuring seamless communication with providers and internal teams. You will interact with patients via phone, email, and in-app messaging, assisting with appointment scheduling, answering questions about services, and relaying important information between patients, providers, and the billing team.
The ideal candidate is a skilled communicator and problem solver who thrives in a fast-paced, remote environment. They are comfortable handling sensitive patient information, advocating for patient needs, and ensuring that all requests and questions are addressed accurately and efficiently. Strong attention to detail, empathy, and organizational skills are essential for success in this role.
Location: Fully remote Internationally
Key Responsibilities
Provide empathetic, patient-centric support through phone, email, and in-app messaging, ensuring timely and thoughtful responses.
Act as a liaison between patients and providers, relaying critical information with accuracy.
Guide patients through scheduling, telehealth services, and general inquiries about Allara’s offerings.
Communicate billing-related updates from the finance team to patients, ensuring clarity and support.
Offer personalized assistance, helping patients navigate their care journey with compassion and professionalism.
Maintain high accuracy and attention to detail, ensuring that patient information is relayed correctly.
Identify patient pain points and share insights to improve the overall experience.
Stay informed about Allara’s evolving services to provide accurate and up-to-date support.
Required Qualifications
1.5+ years of experience in customer support and/or patient-facing roles, preferably in a remote setting.
Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations.
Exceptional attention to detail.
Ability to problem-solve creatively, ensuring smooth coordination of medical requests.
Strong technical skills, comfortable navigating multiple systems, and working with sensitive data.
Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred.
A quiet, private workspace with reliable internet to support confidential patient communications.
Schedule
Schedule: Full-time, 30–40 hours per week, including one weekend day
What Allara Offers
1099 Contractor role
Compensation: $7-8 per hour - final rate determined based on experience and qualifications
100% remote
At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.