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Fusion Connect via Workday

Implementation Engineer

United States Level not stated
still open verified 3d ago posted 4d ago seen just now
Apply at birch.wd1.myworkdayjobs.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 3d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 4d ago

The date the source published, not the day we noticed it (2026-10-07). Last seen at its source just now.

We have tracked this listing since 7 Oct 2026 (3 days). The employer's own board has carried it every time we have read it, most recently just now.

Is it remote?

The listing says yes

The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.

Who may apply?

United States

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $150k–224.8k/yr

Middle 50% of 4032 listings that do state pay — Engineering · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Incident ManagementLinuxTechnical SupportTroubleshooting

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you.

If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place.

We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.

Job Description Summary:

Fusion’s Implementation Engineer provides activations technical support for our field engineers, technicians, and product-support personnel who are implementing the designed products that our customers have purchased. In this position, you will be responsible for first-line product support and troubleshooting on technical design and installations. This is a highly technical and fast-paced position with multiple opportunities for advancement, and certification. The ideal candidate will be strong in multiple areas listed below and ready to learn the rest.

Job Description:

Responsibilities include but are not limited to:

  • Provide real-time inbound/outbound support and direction to Field Engineers/Customers/Partners and 3rd Party Vendors for the installation of Fusion’s Products and Services.
  • Support Project Managers with technical consultations and solution validation for SDWAN, VoIP, Cloud, Managed Security, and Wireless products.
  • Participate in project calls to help capture advanced technical requirements for service configuration, and implementation project planning.
  • Responsible for configuration and diagnostics of the full suite of products and equipment that Fusion supports including: Meraki, Velo, Fortigate, EdgeMarc, Adtran, Cisco, Polycom, BroadSoft, etc.
  • Responsible for service and device provisioning.
  • Assist with diagnostics and support for wide range of access products including Ethernet, T1, DSL, Cable, and Wireless broadband.
  • Partner with Engineering to help design and test solutions to problems and bugs.


Qualifications:

  • Working knowledge of VoIP (Hosted and Trunking), SD-WAN/MPLS, and Managed Security
  • Demonstrated ability to understand complex network designs.
  • Ability to run scripts in C shell in a Unix environment.
  • Adept at working under pressure in a high stress environment.
  • Strong analytical skill and attention to detail
  • Excellent organizational and interpersonal skills
  • Strong written and verbal communication skills
  • Quick learner with self-initiative and pride in end results
  • Superb work ethic and commitment to customer satisfaction.
  • Flexible availability to cover shifts ranging from 7am ET to 6pm PT, and on-call rotations for nights and weekends.
  • Typically requires a Bachelor's degree in related field or equivalent experience, certifications, or training
  • 3+ years of related experience required
Apply at birch.wd1.myworkdayjobs.com