Business Process Reengineering Analyst
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 3d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 12d ago
The date the source published, not the day we noticed it (2026-09-28). Last seen at its source 2h ago.
We have tracked this listing since 7 Oct 2026 (3 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description agrees: it names United States.
What the ad says
…remote within the U.S.…
…Location: Primarily remote within the US…
Pay not stated
Similar roles pay $105k–184.3k/yr
Middle 50% of 1295 listings that do state pay — Operations · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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BambooHR employer's own board first seen 3d ago · last seen 2h ago
The listing
Overview
The Business Process Reengineering Analyst supports hands-on discovery and process redesign for PhoenixTeam's Department of the Interior modernization program. The role works with the senior transformation lead and business analysts to understand how work is performed today, document bottlenecks and root causes, and design clearer future-state workflows before automation or technology changes are implemented.
This position is well suited to a strong process analyst or consultant who is comfortable working across unfamiliar business domains, asking the right questions, and turning messy operational detail into usable process documentation and improvement opportunities.
Key Functions
- Conduct structured reviews of current-state workflows, participate in discovery sessions, and document steps, handoffs, controls, bottlenecks, and root causes across offices.
- Use Python and SQL to analyze process data, investigate bottlenecks, and measure changes in cycle time, error rates, and workload.
- Develop future-state workflows that simplify steps, reduce administrative burden, improve consistency, and clarify roles and responsibilities.
- Identify where automation, digital forms, integrated tools, or AI-enabled capabilities can improve the process and work with analysts and technical staff to define the supporting requirements.
- Create SOPs, workflow diagrams, RACI matrices, templates, job aids, and other implementation materials that help teams adopt redesigned processes.
- Support pilot testing by collecting cycle-time, error-rate, workload, and user-feedback data; document findings and help refine the process.
- Maintain accurate process documentation and ensure work products align with applicable policies, internal controls, accessibility needs, and federal requirements.
Minimum Qualifications
- Bachelor's degree and 5+ years of relevant experience in process analysis, business process reengineering, process improvement, consulting, or related work.
- Hands-on experience using Python to prepare and analyze process data, and SQL to query, join, and validate data.
- Hands-on experience producing current-state and future-state process documentation and identifying root causes, bottlenecks, and improvement opportunities.
- Experience developing process artifacts such as SOPs, workflow diagrams, RACI matrices, templates, or job aids.
- Ability to work independently through ambiguity, learn unfamiliar processes quickly, and convert findings into clear, actionable documentation.
- Must be able to successfully complete the background investigation, suitability, credentialing, and system-access requirements applicable to a Moderate Risk Public Trust position.
Preferred Qualifications or Skills
- Federal consulting or professional-services experience.
- Lean Six Sigma Green Belt or comparable process-improvement training or certification.
- Experience with Microsoft Visio, Lucidchart, or comparable process-mapping tools.
- Working knowledge of Microsoft Power Platform, SharePoint/Microsoft 365, data and API concepts, or similar modernization technologies.
- Hands-on use of generative AI or LLM tools to support process analysis, research, documentation, or redesign.
Position Details
- Employment type: Full-Time, W2.
- Location: Primarily remote within the U.S.; occasional travel to Department of the Interior locations may be required based on project needs.
- Hours: 40 hours/week, Monday-Friday, with required availability during DOI core hours of 9:30 a.m.-3:30 p.m. ET.
- Target start: As soon as possible, subject to required government onboarding.
- Program: Department of the Interior (DOI) modernization program.
- Openings: 1.
- Contract labor category: Reengineering Specialist, Mid-Level.
- Eligibility: Must be able to successfully complete the background investigation, suitability, credentialing, and system-access requirements applicable to a Moderate Risk Public Trust position.
About PhoenixTeam
PhoenixTeam partners with organizations to deliver real results across GenAI, data, product, and technology. We help clients modernize legacy systems, redesign complex workflows, and move practical AI and digital solutions into production in regulated environments.
PhoenixTeam is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.