Sales Representative - Norfolk, VA

Who We AreJoin a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoIn support of the Sales strategy for assigned territory, develops and retains a quality residential client base of Real Estate Agents and Brokers, Lenders, Builders, Agents, Attorneys and others through the acquisition of new business and maintenance of existing customers to attain maximum sales volume and develop maximum potential volume from all markets for the division's products and/or services.

Essential Functions

• Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base
• Compiles lists of prospective customers for use as sales leads, based on information from networking, websites, newspapers, business directories, industry ads, trade shows, and other sources and develop and execute on a call plan for qualified real estate agents, brokers and their staff, lenders and attorneys
• Assesses individual client needs and develops, presents and implements a plan to meet those needs
• Is highly visible in his/her marketing area by attending real estate industry functions and participating in community and real estate events
• Collaborates with internal marketing teams provided for their territory where needed to develop local marketing content (print, electronic) and social media presence to drive brand awareness to support sales strategy
• Effectively creates or adapts and delivers presentations to customer groups, target customers, agents and others
• Interacts daily with other work groups (Operations, Marketing and Escrow branches
• Communicates proactively with and responds in a timely manner to clients

Job Complexities

• Assignments are broad in nature, usually requiring originality and ingenuity. Has some latitude for un- reviewed action or decision
• Assigned client group(s) at this level are large and somewhat complex

Supervision Received or Extended

• Works independently setting own priorities and objectives with supervisory consultation. Work reviewed for soundness of judgment and overall accuracy
• No responsibility for supervision of others

Knowledge and Skills/Technology Used

• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions
• Applies diplomacy and tact
• Demonstrates persistence, tenacity and consistency in pursuing revenues opportunities
• Strong interpersonal communication skills
• Flexible with the ability to adapt strategy to changing conditions
• Understanding of market and competition with the ability to identify external threats and opportunities
• Ability to persuade and influence others
• Strong negotiation skills
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.

Typical Education

• High School Diploma

Typical Range of Experience

• 2- 5 years of successful residential Title/Real estate industry experience
• Proven track record of meeting and exceeding sales goals

License or Certification

• Requires a valid driver’s license.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.