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DDN via Ashby

Engineering Manager

California manager
still open verified 1d ago posted 2d ago seen 3h ago
Apply at jobs.ashbyhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 2d ago

The date the source published, not the day we noticed it (2026-10-08). Last seen at its source 3h ago.

We have tracked this listing since 8 Oct 2026 (2 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.

Is it remote?

Remote - California

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

California

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $182.7k–240.4k/yr

Middle 50% of 214 listings that do state pay — Engineering · Manager · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Customer SuccessEscalation ManagementIncident ManagementKnowledge BaseObservabilityOnboardingProject ManagementSuccession PlanningUser Stories

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Role Summary:

Lead engineering execution and technical direction for DDN EXAScaler data services spanning S3 object access, NAS services, and managed Lustre offerings in public cloud environments. The role blends storage systems leadership, cloud service delivery, product quality, operational excellence, and customer escalation ownership for business-critical enterprise and AI/HPC deployments.

Key Responsibilities:

Engineering Leadership

• Lead geographically distributed engineering and quality teams across the US, India, and other locations as needed.

• Own delivery planning, execution discipline, engineering metrics, and predictable release outcomes.

• Coach senior engineers and technical leads; support hiring, onboarding, performance development, and succession planning.

• Establish a high-ownership culture focused on technical depth, accountability, quality, and customer impact.

Technical & Product Execution

• Drive architecture and execution for S3DS, NSDS, and managed Lustre service capabilities within the EXAScaler portfolio.

• Partner with Product Management to translate roadmap priorities into engineering plans, acceptance criteria, and measurable deliverables.

• Guide design decisions across distributed storage, metadata, protocol services, API layers, availability, scalability, and serviceability.

• Balance new feature development with maintainability, performance, reliability, and lifecycle management.

Cloud Operations, Reliability & Supportability

• Build production-ready engineering practices for managed storage services, including release readiness, observability, runbooks, and change controls.

• Lead incident response, L3 investigations, root-cause analysis, corrective actions, and continuous operational improvement.

• Drive automation for diagnostics, telemetry, deployment validation, and service health reporting.

• Partner with Support, Customer Success, Field Engineering, and Cloud Operations to improve customer experience and reduce escalation load.

Cross-functional & Customer Leadership

• Represent engineering in customer escalations, executive reviews, account recovery plans, roadmap discussions, and technical deep dives.

• Communicate risks, trade-offs, mitigation plans, and delivery status clearly to senior stakeholders.

• Build strong collaboration across Product, Support, Sales Engineering, Programme Management, Operations, and executive leadership.

Apply at jobs.ashbyhq.com