Senior Manager, Lottery Enablement
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-10-08). Last seen at its source just now.
We have tracked this listing since 8 Oct 2026 (2 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay
$118.4k–148k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Workday employer's own board first seen 2d ago · last seen just now
- location not stated
The listing
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Senior Manager, Lottery Enablement, you'll drive performance and leadership development across the Customer organization. You'll use data to shape coaching strategies, improve quality programs, and help teams deliver stronger customer experiences at scale. By partnering with stakeholders across the business, you'll turn performance insights into scalable learning initiatives that raise standards, strengthen team growth, and elevate operational execution. You'll also lead change management initiatives across our lottery fulfillment centers, ensuring teams are equipped to adopt new processes, systems, and technologies.
What You'll Do
- Lead the design and execution of quality and coaching programs that improve team performance and elevate the customer experience.
- Use data and performance insights to identify trends and drive continuous improvement initiatives.
- Partner with stakeholders to define key performance indicators and deliver recommendations that inform strategic decisions.
- Develop leadership programs focused on coaching, feedback, and long-term team growth.
- Maintain performance standards and ensure consistent execution across processes and communication channels.
- Lead a team of project managers overseeing initiatives across the lottery fulfillment lifecycle, driving operational improvements across multiple fulfillment centers.
- Drive change management initiatives, including communication, training, and operational readiness, to support the successful implementation of new processes, systems, and technologies.
- Collaborate with cross-functional teams to align operational changes with business objectives, regulatory requirements, and compliance standards.
What You'll Bring
- Bachelor's Degree or equivalent and relevant experience.
- At least 6 years of experience in quality, coaching, or performance management.
- Experience using data and analytics to drive performance improvements and inform decision making.
- Strong leadership skills with experience managing and developing high-performing teams.
- The ability to influence stakeholders and build relationships to drive impactful initiatives.
- Experience with tools such as ServiceNow, MaestroQA, Microsoft Office, and data analysis tools like SQL or Excel.
- Experience leading change management initiatives, managing complex projects, and driving operational improvements across multiple teams or locations.
- The ability to travel to lottery fulfillment centers across the U.S. to support operational initiatives, team development, and change management efforts.
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 118,400.00 USD - 148,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.