Divisional Client Services Manager, Home Care
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 58d ago
The date the source published, not the day we noticed it (2026-08-13). Last seen at its source just now.
We have tracked this listing since 9 Oct 2026 (1 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Pay
$75k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Greenhouse employer's own board first seen 1d ago · last seen just now
The listing
Divisional Client Services Manager (Assistive Care)
BAYADA Home Health Care has an immediate opening for a Divisional Client Services Manager (DCSM) supporting our Assistive Care offices throughout Massachusetts and Rhode Island, including:
- Newton, MA
- Beverly, MA
- Braintree, MA
- Hyannis, MA
- Plymouth, MA
- Warwick, RI
This position is ideal for someone who resides in a central location within the territory and is comfortable traveling between offices to provide operational leadership, training, and support.
If you are looking for an exciting career opportunity in a growing healthcare industry, this could be the position for you. BAYADA believes our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are seeking a dynamic leader who is passionate about supporting teams, driving growth, and ensuring exceptional client service across multiple offices.
Responsibilities
The Divisional Client Services Manager will:
- Support and lead Client Services Managers and office teams across a multi-office territory
- Provide superior customer service and ensure delivery of high-quality home care services
- Cover and manage caseloads as needed throughout the division
- Partner with Directors and Division Leadership to identify priorities and support office objectives
- Provide training, coaching, and development for operational staff and Client Services Managers
- Share best practices and serve as a subject matter expert for key operational processes and technology platforms
- Support office recruiting initiatives and caregiver retention efforts
- Assist offices in developing and executing growth strategies to increase census and referrals
- Build and maintain relationships with clients, referral sources, and community partners
- Analyze and monitor operational and financial metrics to support office performance
- Support onboarding and development of new employees
- Travel regularly throughout Massachusetts and Rhode Island to provide hands-on leadership and operational support
- Serve as a role model of BAYADA's core values of Compassion, Excellence, and Reliability
Qualifications
- Bachelor's degree strongly preferred
- Minimum of one year of successful caseload growth experience; three or more years preferred
- Prior supervisory or leadership experience required
- Home care, healthcare, staffing, recruiting, or related industry experience preferred
- Demonstrated record of achieving goals and taking on increasing responsibility
- Strong interpersonal, coaching, and communication skills
- Ability to influence and lead teams across multiple locations
- Strong organizational, problem-solving, and time-management skills
- Proficiency with Microsoft Office and technology-based systems
- Ability and willingness to travel regularly throughout the assigned territory
BAYADA Offers
- Base Salary: $75,000 per year, depending on qualifications
- Bonus opportunity available
- Career advancement and leadership development opportunities
- Comprehensive training and ongoing professional development
- Medical, Dental, and Vision Insurance
- Prescription Drug Coverage
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- 401(k) with Company Match
- Employer-Paid Life Insurance
- Employee Assistance Program
At BAYADA, you'll join a team dedicated to making a meaningful difference in the lives of clients while developing your career with one of the nation's leading home health care providers.
Apply today to become a Divisional Client Services Manager and help drive excellence across our Massachusetts and Rhode Island offices.
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.