Senior CMDB / ITOM Architect
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-10-06). Last seen at its source 6h ago.
We have tracked this listing since 9 Oct 2026 (1 days). The employer's own board has carried it every time we have read it, most recently 6 hours ago.
Is it remote?
Remote - Contract
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Greenhouse employer's own board first seen 1d ago · last seen 6h ago
The listing
Job Overview
We are seeking a Senior CMDB / ITOM Architect with strong ServiceNow experience to lead CSDM, CMDB governance, Discovery, and Service Mapping initiatives. The ideal candidate will define the target data model, improve CMDB data quality, and drive integration with enterprise portfolio platforms.
Key Responsibilities
- Design and govern the CSDM target model across Business Applications, Application Services, Software Models, and Entitlements.
- Define rules for software model-to-business application promotion, data ownership, normalization, and duplicate record management.
- Lead ServiceNow Discovery coverage and identify opportunities to improve CMDB completeness and accuracy.
- Lead Service Mapping and dependency mapping, particularly for application retirement and modernization initiatives.
- Define the data contract and integration model between ServiceNow and the portfolio management platform.
- Develop CMDB/ITOM governance standards and collaborate with Enterprise Architecture, Infrastructure, Application, and Security teams.
- Support the transition away from an external Enterprise Architecture (EA) tool and establish ServiceNow as the trusted source for application/service data.
Required Qualifications
- Strong experience as a CMDB Architect, ITOM Architect, or ServiceNow Architect.
- Strong hands-on knowledge of ServiceNow CMDB, CSDM, Discovery, and Service Mapping.
- Experience with CMDB data quality, reconciliation, normalization, and duplicate management.
- Experience with application lifecycle, dependency mapping, and enterprise integrations.
- Strong communication and stakeholder management skills.
Preferred Certifications
- CIS – Discovery
- CIS – Service Mapping
- CIS – Data Foundations
- ServiceNow CSA is a plus.