Account Management Specialist | Remote - Mexico or Central-Time based)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 68d ago
The date the source published, not the day we noticed it (2026-08-03). Last seen at its source 3h ago.
We have tracked this listing since 9 Oct 2026 (1 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Mexico, United States
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Greenhouse employer's own board first seen 1d ago · last seen 3h ago
The listing
Role Summary
We are seeking a motivated and customer-focused Account Management Specialist to join our growing team. In this role, you will support client onboarding, manage day-to-day account relationships, and help drive retention and satisfaction across our partner base.
You will work closely with the Account Management team to ensure partners are set up for success while gaining exposure to strategic account management, learning opportunities, and cross-functional collaboration.
What You’ll Do
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Support onboarding for new partners, ensuring smooth implementation and adoption
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Manage a portfolio of small-to-mid-sized accounts with guidance from senior team members
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Respond to partner inquiries and proactively identify opportunities to improve client experience
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Monitor account health metrics and flag risks or expansion opportunities
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Assist with revenue growth initiatives
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Collaborate with product and engineering teams to communicate client feedback
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Maintain accurate CRM documentation and reporting
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Contribute to improving internal processes as we continue to scale
Is This You?
Customer-Oriented Communicator: You build trust easily and communicate clearly and professionally with external partners and internal teams.
Strong Writing Skills: You can craft concise, thoughtful emails and documentation.
Organized & Detail-Oriented: You manage multiple accounts and tasks without things slipping through the cracks.
Goal-Oriented: You are motivated by hitting targets and tracking measurable outcomes.
Fast-Paced: You thrive in a dynamic environment and are comfortable adapting as priorities shift.
Growth Mindset: You are eager to learn, take feedback well, and want to grow into a more senior role over time.
Technical Aptitude: You are comfortable learning new systems and can communicate effectively with product and engineering teams.
Requirements:
Experience: 1–3 years in SaaS account management, customer success, client services, or a related customer-facing role
Account Support Experience: Experience managing smaller accounts or supporting senior team members in a client-facing capacity
Metrics-Driven: Comfortable working toward retention, adoption, and revenue goals
Personal Qualities: Energetic, proactive, highly coachable, and team-oriented