Payments Specialist (Remote)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 10h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 4d ago
The date the source published, not the day we noticed it (2026-10-07). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines, Vietnam, Cambodia
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 11h ago · last seen 1h ago
The listing
FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Payments Specialist (Remote) in APAC region.
Responsibilities:
- Process and monitor client deposits, withdrawals, and transfers making sure they are carried out as per relevant regulations and guidelines
- Update the CRM and Platform systems with relevant information
- Communicate with the Back Office Manager if any issues arise
- Help to perform a timely investigation of any client requests/complaints
- Assist Onboarding/Support teams in replying to client queries
- Work with the Compliance and Risk teams on specific client cases when necessary
- Conciliate with customers and service providers on payment issues via different channels
- Other ad-hoc duties as per management’s request
Candidate Profile:
- Around 1 year of experience in payments, transactions, or a similar financial operations role
- Computer literacy with excellent working knowledge of Microsoft Office applications (particularly Excel)
- Previous experience communicating with clients is a plus
- A team player with excellent communication skills
- Excellent written and spoken English
- Prior experience in customer support, and particularly in forex, CFDs or the wider financial services industry, will be considered an advantage
- Willingness to learn and adapt in a fast-paced environment
- Ability to work rotation shifts Monday - Friday 6:00 AM – 3:00 PM and 7:00 AM – 4:00 PM UTC+8
Why us:
- Welcoming, young and multicultural team with approachable leadership
- Ability to contribute to dynamic business at a growth phase
- High level of autonomy, support of ideas and putting your expertise into the best practices for the company
- Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
- Competitive remuneration, regular salary reviews and performance-based incentive schemes
- Vibrant company life: from team activities to global celebrations
- Fully remote work
Journey to FP Markets
- Initial Interview with HR (30-45 minutes)
- Interview with your future manager (45-60 minutes)