Process Design Assistant
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 7h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-10-08). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Mexico, Nicaragua, Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $112.5k–195.4k/yr
Middle 50% of 267 listings that do state pay — Design · all levels · Americas · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 8h ago · last seen 1h ago
The listing
Ideal Start Date: Immediately
Location: Remote
Hours of Work: 40-45 hours/week
Status: Full-time position
After applying, please keep an eye on your email (including spam/junk folders), as some of our messages may land there.
WHO WE ARE
ProfitCoach was founded on core Christian values that still guide us as we grow and continue to pursue excellence as property management thought leaders. We are grateful for the unique opportunities we’ve been afforded as a company that have led us on a consistent growth trajectory in our industry, and we are thankful for the amazing clients who have trusted us to come alongside them in their own business journey. Our team thrives in a completely remote work environment through high productivity and an emphasis on coaching and professional growth.
WHO WE’RE LOOKING FOR
We are looking for A-players, ready to jump into a thriving, entrepreneurially-driven company that has become the leader in our industry. We value people who are honest, coachable, invested, and willing to give their best to their clients and team. We appreciate growth mindsets, courage, candor, gratitude, and the entrepreneurial spirit that define our fully remote team of professionals. We seek new team members who are all in for the next steps of company growth!
Mission of the Role
The objective of this position is to deliver the ProfitCoach Experience (customized solutions, ease of doing business, and extraordinary service) by designing, implementing, monitoring, and improving property management processes for multiple property management companies utilizing ProfitCoach services
Requirements
Key Responsibilities:
Design and Implementation (75%):
- Ability to conceptualize and design processes for core property management operations, Sales, new services, and client-specific needs.
- Implement and test processes within workflow automation software, validating functionality and ensuring reliable execution across connected systems.
Process Optimization (10%):
- Analyze existing processes and identify areas for improvement in terms of efficiency, task delegation, timelines, and opportunities for automation.
- Review and optimize existing processes to align with PM Ops Standards, industry best practices, and client-specific nuances, to ensure consistent execution and eliminate redundancy across workflows.
Process Documentation (5%):
- Own process documentation, including creating, revising, and maintaining SOPs for internal use and client engagements, ensuring they reflect current workflows and best practices.
- Translate processes into clear visual diagrams using tools like LucidChart to support team alignment, training, and scalability.
Quality Assurance (5%):
- Ensure that processes are designed and optimized in alignment with the PM Ops Standards, and industry best practices.
- Implement measures to ensure consistent service quality while handling custom scenarios and exceptions.
Continuous Improvement (5%):
- Champion a culture of continuous process development and improvement.
- Collaborate with internal teams to foster a mindset of efficiency and innovation.
- Stay current on emerging tools within the PM tech stack, assessing their potential to improve processes and recommending solutions for client engagements.
Qualifications and Skills:
- Technical Skills:
- Strong understanding of workflow software processes and systems.
- Proficiency in workflow design and no-code process automation tools (sp. Zapier).
- Experience with LeadSimple, Aptly, and Appfolio software is preferred but not required.
- Comfort exploring and leveraging AI tools
- Communication Skills:
- Excellent communication and interpersonal skills to collaborate with both clients and internal team members.
- Ability to communicate complex technical concepts to non-technical audiences.
- Problem-Solving Skills:
- Strong analytical and problem-solving abilities to identify and address process-related issues.
- Project Management:
- Aptitude for project management, including planning, execution, and documentation.
- Humanity Verification
- Excited about the eating, drinking, & sleeping process :-)
Benefits
- Salary
- PTO
- Health stipend