Salesforce Marketing Cloud Manager - Octopus by RTG
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 11h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 124d ago
The date the source published, not the day we noticed it (2026-06-09). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Egypt, India, Jordan
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $87.5k–185.5k/yr
Middle 50% of 89 listings that do state pay — Sales & Marketing · all levels · EMEA · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Workable employer's own board first seen 12h ago · last seen 2h ago
The listing
Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.
Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.
Job Overview
The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels.
This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.
Role Responsibilities
CRM & Loyalty Strategy (Leadership Ownership)
- Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.
- Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.
- Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.
- Build business cases, forecast revenue impact, and track ROI of CRM initiatives.
Salesforce Marketing Cloud Management
- Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.
- Drive platform governance, data integrity, and best practices across all CRM operations.
- Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.
- Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.
Campaign Strategy & Execution
- Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).
- Ensure campaigns are commercially driven, with clear revenue and performance KPIs.
- Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.
- Lead A/B and multivariate testing strategies to optimize performance.
Data, Analytics & Performance Management
- Own campaign performance reporting including revenue uplift, incremental GP, and ROI.
- Develop dashboards and reporting frameworks linking CRM performance to business KPIs.
- Generate actionable insights to continuously optimize campaign effectiveness.
- Conduct post-campaign analysis and implement learnings into future planning.
Customer Segmentation & Personalization
- Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.
- Drive advanced personalization strategies to increase conversion and basket size.
- Partner with analytics teams to leverage predictive modeling and AI-driven insights.
Stakeholder & Team Leadership
- Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.
- Manage external agencies and technology partners to deliver high-quality CRM campaigns.
- Mentor and develop CRM team members, ensuring capability growth and best practice adoption.
- Align CRM activities with broader marketing and commercial strategies.
Requirements
- Bachelor’s degree in Business, Marketing, or related field (MBA preferred).
- 7–10+ years of CRM / loyalty / marketing automation experience.
- Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.
- Proven experience managing teams and large-scale CRM programs.
- Advanced knowledge of SQL, data modeling, and analytics.
- Experience in retail, loyalty, or customer-centric industries preferred.
Key Skills
- Strategic thinking with strong commercial acumen
- Leadership and stakeholder management
- Advanced CRM and marketing automation expertise
- Data-driven decision making
- Strong communication and project management skills