Italian-Speaking Customer Success Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 12h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 100d ago
The date the source published, not the day we noticed it (2026-07-03). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Hungary
The description agrees: it names Hungary.
What the ad says
…remote position, the work must be performed within Hungary…
…must be located in Hungary during the employment…
Pay not stated
Similar roles pay $20–24/hr
Middle 50% of 9 listings that do state pay — Customer · all levels · Eastern Europe · USD/hour. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Workable employer's own board first seen 12h ago · last seen just now
The listing
"Grow by helping others grow – become a true partner in success"
Are you passionate about customer satisfaction and driving business growth? Do you have a customer-centric mindset and a strong desire to help clients achieve their business objectives? If so, we want YOU to join our Customer Success Team!
As a Italian-speaking Customer Success Specialist, you'll work directly with customers to ensure they get the most value out of our products and services. You’ll manage customer relationships, identify growth opportunities, resolve issues, and collaborate with global teams to drive success. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to excellence.
Please note that although this is a remote position, the work must be performed within Hungary!
Requirements
Key Tasks and Responsibilities:
- Understand and drive customer success goals
- Monitor customer performance and uncover opportunities for growth
- Assist with billing, administration, and customer inquiries
- Collaborate globally with internal teams to ensure seamless service
- Provide prompt, reliable, and accurate information about the products, services and solutions to customers while maintaining effective communications by adjusting to the pace and technical level of the customer.
Working hours:
- Permanent employment contract
- Full-time(40 hours/week) or part-time options available
- Working hours: Monday to Friday, between 9:00 AM and 6:00 PM
What we expect from you:
✔️Technical skills:
- Good Knowledge of Microsoft Office products
- Excellent understanding of Customer Success and/or Account/Relationship
- Previous experience working with SAP, Salesforce and Gainsight or similar CRM platform are an advantage
✔️Behavior:
- Strong customer-centric mindset
- Empathy and great listening skills
- Excellent English and Italian communication skills (spoken and written)
- Structured approach, with great organization and time management
- “Can-do” attitude in a dynamic work environment
✔️Qualifications [EDUCATION and/or EXPERIENCE]
- A High school diploma or equivalent, College level preferred
- Previous experience in BPO and Customer Success or Account Management role Customer Service and/or account management
- Have a proven track record demonstrating the skills and qualities outlined in this document
✔️Languages:
- Good command of written and spoken English and Italian (Speech, Written, Reading, Comprehension)
Benefits
- Competitive salary and cafeteria benefit package
- Supportive, international team
- Engaging team building and social activities
- A modern office environment
- Full paid training
📌 Please note: While the position is remote, you must be located in Hungary during the employment!
📩 Apply now and help our customers succeed – in Italian and beyond!