Business Systems Architect

About The Role

The Business Systems Architect is responsible for designing, implementing, and evolving enterprise platform architecture solutions that support scalable, secure, and efficient business operations. This role partners with IT and business teams to solve complex technical challenges, lead architecture initiatives aligned with defined functional strategies, and support modernization efforts, including AI enablement, automation, integrations, and cloud transformation.

This role exists to create a more connected, reliable, and scalable operating platform across the systems that run our Finance, People/HR, Revenue Operations, and IT processes. The architect will lead through ambiguous cross-functional problem so teams can operate with greater speed, visibility, and confidence. The architect must operate with a high degree of independence, providing technical leadership for architectural decisions while aligning solutions to business objectives, security requirements, and operational standards.

Primary Responsibilities and Duties

• Convert ambiguous stakeholder needs into prioritized projects with measurable success criteria.
• Own requirements intake, discovery, process mapping, impact analysis, and scoping for cross-functional business systems initiatives.
• Finalize solution designs and coordinate end-to-end technical implementation, including test planning, end-user UAT, defect resolution, deployment, post-deployment validation, and historical data reconciliation.
• Own ongoing data quality, including establishing monitoring, cleansing, validation, migration/backloading, and reconciliation as gaps are identified or data models evolve.
• Design and maintain enterprise architecture solutions for IT-owned systems and platforms
• Lead architecture efforts for moderately complex cross-functional initiatives
• Translate business and operational requirements into scalable technical solutions
• Define integration approaches across various SaaS and cloud platforms
• Support AI and automation initiatives through architecture guidance and implementation support
• Evaluate emerging technologies and provide recommendations aligned to business needs
• Ensure architecture solutions align with security, compliance, and governance standards
• Collaborate with IT and business teams on solution delivery
• Identify opportunities to optimize system performance, scalability, resiliency, and cost
• Provide technical mentorship and guidance to team members and project teams
• Contribute to architectural standards, documentation, and best practices
• Support vendor evaluations and technology selection activities
• Governance and administration of enterprise platforms, including role-based access controls, license management, and cost optimization
  
  

About You

• You’re a collaborative and solutions-focused technologist with a strong foundation in enterprise architecture and modern platforms. 
• You enjoy solving complex problems, working across teams, and building scalable, secure solutions that drive real impact.
• You take extreme ownership of outcomes, are comfortable leading through ambiguity, and can move between executive-level business conversations and detailed technical decisions. 
• You build trust by making complexity understandable, surfacing risks early, and following problems through from discovery to measurable results.
• You care deeply about the quality and usefulness of the systems you build. 
• You are willing to challenge assumptions and adapt quickly as requirements change.

What You Bring

• Experience with enterprise systems, cloud/hybrid environments, and integration design (API, SaaS)
• Experience with enterprise systems such as Salesforce, Certinia, Rippling, and Greenhouse
• Strong problem-solving skills and the ability to troubleshoot complex technical issues
• Ability to communicate clearly with both technical and non-technical stakeholders
• A thoughtful approach to security, governance, and performance optimization
• A balance of hands-on execution and long-term architectural thinking

Core Experience

• 8+ years in systems, application, or enterprise architecture (or similar roles)
• Experience designing and delivering enterprise technology solutions
• Solid understanding of infrastructure, system design, and security principles
• Proven ability to partner with cross-functional teams and evaluate technical solutions
• Familiarity with architecture frameworks or security/compliance standards
• Exposure to vendor selection or mentoring team members

Preferred Additional Experience

• Experience with AI, automation, or modernization initiatives