Culture & Teammate Experience Operations Manager (Remote)

Remote Role

Approved remote states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL (ONLY Midwest), IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Pay Range:

Join Us in Redefining Care 

At Advocate Health, we're committed to helping people live well by delivering exceptional care with compassion, innovation, and expertise. We're seeking an experienced Culture & Teammate Experience Operations Manager to help turn teammate experience data into meaningful strategies, tools, and enterprise-wide solutions. 

In this role, you'll partner across the organization to strengthen engagement, support large-scale change, and equip leaders with actionable insights that improve the teammate experience at the enterprise, region, and market levels. 

About This Opportunity 

This opportunity is ideal for a strategic, analytical leader who can connect complex data, organizational trends, and teammate feedback to practical recommendations. You will lead cross-functional work, advance teammate survey processes, and present experience insights that inform leadership strategy and forecasting. 

What You'll Do 

• Develop quantitative and qualitative analytical strategies to measure the effectiveness of teammate experience programs, interventions, and enterprise-wide efforts. 
• Use data to identify targeted teammate experience interventions at the enterprise, region, and market levels. 
• Collaborate with HR Centers of Excellence to design best-in-class tools and resources that help leaders improve teammate experience. 
• Support large-scale change initiatives across the enterprise focused on improving teammate experience. 
• Lead cross-functional teams in designing new engagement solutions. 
• Analyze organizational and market trends to develop and implement solutions that strengthen teammate experience. 
• Combine information from multiple data sources to generate insights and create effective presentations. 
• • Refine and present experience insights to inform leadership strategy and forecasting. 
• Demonstrate leadership presence and inspire collaboration across all levels of the organization. 
• Provide reporting and presentations to leadership teams. 
• Coordinate, facilitate, and continuously strengthen teammate survey methodology and processes. 

What You'll Bring 

• Master's degree in business administration, healthcare administration, or a related field 
• Typically five years of related experience 
• Strong analytical skills with the ability to monitor, interpret, and identify trends 
• Excellent presentation skills and demonstrated ability to communicate analytical data and metrics clearly 
• Working knowledge of HR technology, data analytics programs, and tools 
• Strong customer service orientation 
• Outstanding interpersonal, written, and verbal communication skills 
• Self-directed work style with excellent time management and attention to detail 
• Proficiency with the Microsoft Office suite 
• Proven track record of achieving goals in a timely and collaborative manner.

Preferred 

• Knowledge of healthcare principles and the operations of an acute care hospital 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.