Curriculum Marketing Operations Coordinator

About SANS

Founded in 1989, SANS Institute (SANS) began as a cooperative research and education organization. Over the next 25 years, it grew to become the most trusted and widely recognized provider of information security training and certification in the world. Today, SANS has served more than 300,000 cybersecurity professionals around the world, with more than 60,000 earning Global Information Assurance Certification (GIAC) security certifications—the leading certification that provides assurance to employers that their people and prospective hires can do the job.

At the heart of SANS is a community of practitioners, from auditors and network administrators to CISOs, who share their lessons learned and collaborate on solutions to the challenges they face. These experts, working across corporations, government agencies, and universities, come together to support and strengthen the global information security community.

Why SANS?

At SANS, our culture is defined by three pillars: Mission, Brand, and People.

• Our Mission is to hire people who understand the importance fighting against cybersecurity threats.
• Our Brand reflects a commitment to delivering the highest quality training. 
• Our People are grounded in a culture of fairness, honesty, customer focus, and a pragmatic approach.

What You'll Achieve at SANS

We are seeking a Curriculum Marketing Operations Coordinator to join our Central Marketing - Product Marketing team. This role plays a key part in supporting the development, launch, promotion, and analytics of SAN Institute short and long course training. This position will play a pivotal role in the successful release of ongoing updates to existing courses and launch of new courses. This position will also identify and implement operational processes to improve the efficiency and accuracy with which tasks are completed. 

You'll thrive in this role if you are detail-oriented with strong organizational and project management skills, and the ability to master operational platforms quickly. You are a self-starter and organizer who enjoys multi-tasking and bringing many disparate operational tasks to completion simultaneously and on-time.

The person in this role will work with a cross-functional team of internal stakeholders and external partners throughout the course development and launch process to track, coordinate, and implement deliverables and tactics on multiple projects at a time. This person will schedule cross-departmental team meetings, working closely with the marketing and curriculum teams to ensure alignment on project goals.

The ideal candidate should also have strong reading, writing, editing, and attention to detail skills to serve as a point of quality and consistency control for all curriculum marketing content. They must engage in hands-on execution of marketing tasks, maintain a “can-do” attitude, and be willing to complete entire efforts without detailed oversight.

This position requires the Marketing Coordinator to be available and working during standard business hours, Monday through Friday from 8AM–5PM EST. You will work from home and must have an appropriate space and environment to execute work during these time periods.  SANS supplies at-home workers with appropriate information technology and telecommunications support for their home offices. This position requires travel approximately every two to three months.

As a Curriculum Marketing Operations Coordinator, you will:

• Review and continually update course and instructor content in all print, web, and digital marketing materials to ensure that current, accurate information is published.
• Update course descriptions and instructor biographies in our document management system and provide output to the web team, Sales, Marketing, Business Unit teams, Leadership, etc.
• Project manage course launch/updates scheduling project checkpoints and deliverable reviews to ensure the appropriate team members are involved.
• Work with our internal teams to schedule, publish, and host instructor webcasts and livestreams.
• Coordinate with the Curriculum Product Marketing Managers all weekly curriculum community communications including content, featured training, key resources, etc.
• Publish blog articles written by our course authors and test different related “call-to-action content to grow our list and increase course and content engagement.
• Support the execution of social media campaigns, working with the design team to produce the appropriate graphics, post the content across different platforms, and help manage the marketing programs calendar.
• Ensure a measure of consistency across different curricula on items such as sales enablement materials, instructor biographies, social media graphics and newsletters.
• Engage with the tradeshow team to fulfill curriculum marketing requirements at various events.
• Proactively manage project delivery and approval process with little supervision, resolving action items, issues, and risks, including the instructor payment and purchase order process.
• Communicate with stakeholders regarding new and ongoing requests, project needs and changes.
• Collaborate closely with cross-functional teams including Curriculum Directors/Leads, Product Marketing, content creators, design, campaign managers, digital strategist, and more to ensure alignment and successful campaign execution, and delivery of annual projects.
• Track and analyze relevant metrics and data across our channels creating reports and recommendations to optimize content.
• Manage asset storage and organization across multiple platforms.
• Perform other related duties as assigned.

What We're Looking For

Every SANS employee brings something unique. For this role, we’re looking for candidates with:

• 2+ years of marketing and/or program management experience
• Project management certificate a plus
• Understanding of SEO
• Detail oriented, excellent communicator, and ability to multitask within a team setting
• Able to be resilient when dealing with high-pressure situations
• Has a positive "can do" approach for all projects
• Must be a problem solver and adapt to changing priorities
• Strong project management skills in a fast-paced creative environment
• Ability to manage time appropriately and meet deadlines
• Ability to identify subtle issues that could result in major conflicts
• A team player that can provide creative ideas and cultivate productive relationships
• Working knowledge of analytics tools such as Google Analytics and Tableau
• Strong service orientation, project management, and organizational skills
• Unrestricted authorization to work in the USA; visa sponsorship is not available.

Benefits and Perks of Working at SANS

We’re committed to fair and equitable compensation. The expected salary range for this position is $55,000 - $60,000, depending on geographic location, skills, and experience. At SANS, pay equity and transparency are priorities.

We offer a comprehensive benefits package that supports your total well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Financial Benefits: Competitive base salary, bonus opportunities, and a 401(k) plan with company match.
• Health & Wellness: Robust medical, dental, and vision plans; company-provided short term disability; optional long-term disability, supplemental life and AD&D insurance for employees and dependents; voluntary benefits including accident insurance and identity theft protection; fitness and wellness programs; and a company paid employee assistance program (EAP).
• Time Off & Flexibility: Generous paid time off, including volunteer time.
• Learning & Development: Access to professional development and SANS training opportunities.

Flexibility and Balance at SANS

We support our colleagues with the tools and flexibility they need to thrive, both professionally and personally. As a primarily remote work environment, we are committed to maintaining strong connections, collaboration, and a vibrant culture across virtual teams. While most roles operate remotely, some positions may require occasional in-person presence depending on role-specific or business needs.

SANS is an Equal Employment Opportunity Employer

SANS is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state, or local protected class.

If, because of a medical condition or disability, you require a reasonable accommodation during the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

US Job Seekers: Click here to view the “Know Your Rights” poster.

SANS complies with all applicable state and local laws regarding the consideration of applicants with arrest or conviction records. For positions governed by federal and/or state banking regulations, SANS will adhere to relevant requirements when evaluating candidates with criminal histories.

Employment eligibility in the United States is required. SANS does not provide visa sponsorship for this position.