Operational Business Management, Manager

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Operational Business Management, Manager

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for supporting operational financial planning, resource forecasting, and workforce management activities to ensure operational efficiency and financial discipline within Global Development Operations. This role supports GDO budget forecasting, hiring plan management, and resource capacity planning activities, while providing operational analyses and insights to help ensure resources are effectively staffed, deployed, and managed in alignment with portfolio priorities, organizational goals, and budgetary targets.

Responsibilities:

• Partner with GDO and cross-functional stakeholders (Finance, HR, IT, and allied functions) to support budget planning, forecasting, resource management, and operational planning aligned with portfolio priorities, business goals, and financial targets.

• Track and manage GDO functional and non-resource budgets, identifying key cost drivers, efficiency opportunities, and variances versus plan.

• Contribute analyses and recommendations to support investment prioritization, operational trade-offs, and business planning.

• Support resource capacity planning across the clinical portfolio, including employees, contingent workers, and functional service providers.

• Manage workforce forecasts, hiring plans, and resource allocation models to meet portfolio demand and organizational priorities.

• Monitor resource demand, staffing levels, and hiring progress; identify and escalate risks, constraints, and gaps.

• Drive alignment between resource supply and portfolio demand in response to evolving business needs.

• Collaborate with internal and external partners to ensure accurate, effective budget and resource management processes.

• Identify and implement opportunities to improve operational efficiency, forecasting accuracy, resource utilization, and business processes across the clinical trial ecosystem.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The analytical professional we seek is a proactive problem-solver with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of Business Operations / Workforce & Financial Planning experience

OR

Bachelor’s degree and 4 years of  Business Operations / Workforce & Financial Planning experience

OR

Associate’s degree and 8 years of  Business Operations / Workforce & Financial Planning experience

OR

High school diploma / GED and 10 years of  Business Operations / Workforce & Financial Planning experience

Preferred Qualifications:

• 5+ years of experience in budget planning, resource management, workforce planning, operations management, or business operations within the pharmaceutical, biotechnology, healthcare, or related industry.

• Experience supporting budget planning, forecasting, variance analysis, and resource capacity management in a matrixed organization.

• Knowledge of clinical development operations, portfolio planning, and resource management processes.

• Proficiency with data visualization, reporting, and planning tools (e.g., Power BI, Tableau, Excel, SAP, Anaplan, or similar platforms).

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

Salary Range