Data Analyst

Compensation Range:

Position Summary

The Data Analyst on the Data & Insights team supports National University by transforming complex institutional data into accurate, actionable insights that inform decision-making, strengthen reporting practices, and advance student success. Working cross-functionally with data engineers, data governance partners, business stakeholders, and analytics colleagues in an agile environment, the analyst gathers requirements, develops datasets, builds reports and dashboards, validates results, and communicates findings in ways that are clear, useful, and aligned to institutional priorities. The role supports institutional, operational, student-focused, financial aid, and compliance-related analytics and reporting initiatives across a variety of business functions and data domains.

The analyst conducts full lifecycle analytics and reporting work, from requirements gathering and solution design through development, testing, validation, documentation, deployment, and ongoing support. Working closely with stakeholders, the analyst translates business needs into technical requirements, develops sustainable reporting solutions, and delivers insights that support operational effectiveness, regulatory compliance, continuous improvement, and strategic decision-making. Teams and projects are organized using agile methodologies, with scrum teams supporting key business and data domains including academics and institutional research, student operations, marketing and enrollment, and university partnerships.

In addition to traditional analytics responsibilities, the analyst leverages AI-enabled and automation tools responsibly to improve documentation, accelerate analysis, support data profiling and testing activities, identify data quality issues, and enhance the efficiency and scalability of reporting processes while maintaining appropriate standards for accuracy, security, governance, and stakeholder trust. The analyst applies AI-enabled capabilities in a manner consistent with University policies, data governance requirements, and ethical standards.

Through strong partnerships, analytical expertise, and a commitment to continuous improvement, the analyst helps National University strengthen institutional reporting, improve operational performance, and deliver data-informed solutions that support student success and advance the University's mission.

Essential Functions:

• Perform data profiling, validation, reconciliation, and quality assurance activities across institutional data sources, including Anthology Student, enterprise data warehouse environments, and legacy systems, to ensure the accuracy and integrity of reporting outputs.
• Use SQL and other approved analytical tools to gather, analyze, interpret, and validate data from new and legacy data warehouses, identifying trends, patterns, anomalies, and opportunities to improve institutional effectiveness, student success, and compliance reporting.
• Design, develop, test, and maintain institutional, operational, financial aid, compliance, and other analytical reporting solutions, including Excel deliverables, Power BI dashboards, paginated reports, and other approved analytical products, ensuring alignment with business definitions, accessibility standards, and reporting best practices.
• Partner with stakeholders and cross-functional teams to gather requirements, translate business needs into technical specifications, estimate effort, manage expectations, and communicate insights and recommendations that support data-informed decision making.
• Collaborate with data engineering, governance, and business partners throughout the data and reporting lifecycle, including requirements definition, data modeling, security, quality assurance, and deployment activities across development, testing, and production environments.
• Work within agile and scrum frameworks to prioritize work, support sprint planning activities, and ensure timely delivery of analytics, reporting, and data solution initiatives.
• Leverage AI-enabled, workflow, and automation tools responsibly to improve reporting, documentation, data preparation, validation, testing, and other recurring analytics processes while maintaining appropriate data security, governance, and quality standards.
• Identify and implement opportunities for continuous improvement related to analytics, reporting, data quality, automation, documentation, and stakeholder support.
• Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor’s degree required; preferably in Data Science, Analytics, Computer Science, Statistics, or Institutional Research. Master’s degree preferred.
• Minimum of two (2) years of experience in data analytics, reporting, institutional research, business intelligence, or a related analytical function required, including experience translating business questions into data requirements and producing accurate, actionable reporting outputs.
• Previous experience working with institutional, student, academic, marketing, compliance, or operational data preferred.
• Experience working with Anthology Student, student information systems, enterprise data warehouses, or higher education reporting platforms preferred.
• Experience with advanced data visualization platforms like Power BI preferred.
• Experience in higher education preferred.
• Experience working in a technology-driven enterprise is a plus.
• Experience using AI-enabled tools to support analysis, documentation, quality assurance, workflow automation, report development, or insight generation is a plus.

Competencies/Technical/Functional Skills:

• Knowledge of higher education data domains and reporting practices, including student lifecycle, enrollment, student success, academic, operational, compliance, marketing, and institutional reporting; familiarity with federal, state, and internal reporting requirements preferred.
• Strong analytical and problem-solving skills, including the ability to collect, organize, analyze, interpret, and communicate complex information with accuracy, attention to detail, and sound judgment.
• Proficiency in SQL development, query design, data extraction, and analysis using relational database platforms such as Microsoft SQL Server or equivalent technologies.
• Advanced proficiency in Microsoft Excel, including pivot tables, charts, formulas, and data analysis techniques.
• Experience developing analytics and reporting solutions using Power BI, Power Query, DAX, paginated reports, or similar business intelligence tools.
• Ability to work collaboratively with stakeholders and cross-functional partners to translate business needs into technical requirements, reporting logic, and sustainable data solutions.
• Strong written, verbal, and presentation skills, with the ability to communicate technical concepts and analytical findings effectively to both technical and non-technical audiences.
• Foundational AI literacy, including the ability to use AI-enabled tools responsibly, evaluate AI-generated outputs for accuracy, safeguard sensitive information, and improve analysis, documentation, testing, and reporting workflows.
• Ability to manage multiple priorities in a fast-paced environment, adapt to changing business needs, work independently and collaboratively in a remote setting, and consistently deliver high-quality results under deadlines.
• Demonstrated professionalism, integrity, and sound judgment when handling confidential, regulated, or sensitive information.
• Proficiency with Microsoft 365 applications and collaboration tools.

Location: Remote, USA

Travel: No Travel Required

#LI-Remote

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.