Bilingual Data Entry Specialist

POSITION SUMMARY:

Under the close supervision of the Program Manager, the Data Entry Specialist will provide support to the

PROGRESS field team with all administrative/data entry tasks critical to the progression of patients through

individual steps of the client program.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Create and maintain patient records in the CRM by ensuring information documented are accurate and

updated regularly

• Execute administrative tasks critical to the progression of patients through the Program

• Ensure data integrity

• Act as a liaise between other members of the team

• Handling faxes (incoming/outgoing) accordingly and timely

• Organize work schedule to complement working hours in multiple time zones

• Labeling and attaching documents to the CRM

• Ability to cover various shifts

• Ad hoc duties as assigned

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Excellent computer skills

• Minimum 2 years experience in a similar administrative or data entry role

• Experience with the SalesForce software (or experience with a CRM system) an asset

• Experience with the faxing software (MyFax or Right Fax) an asset

• High School Diploma or Post Secondary schooling preferred

• Technical vocational training or equivalent combination of experience and education

• 2 years directly related experience

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Knowledge of medical terminology an asset

• Ability to work autonomously

• Ability to provide assistance to team members during periods of increased workload

• Ability to recognize and question abnormal data and escalate if need be

• Ability to foresee and adjust scheduling and adjust workload

• Strong analytical skills

• Effective interpersonal and leadership skills

• Effective organizational skills; attention to detail

• Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks

• Excellent problem-solving skills; ability to resolve issues effectively and efficiently

• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

• Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounter while

performing the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions:

The noise level in the work environment is generally quiet.

PHYSICAL AND MENTAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an associate to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions:

1. Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive

motions, talking and hearing.

2. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus.

3. 75% or more time is spent looking directly at a computer.

4. Associate is frequently required to stand, walk (or otherwise

High School Diploma/GED or equivalent experience required. Less than 2 years of experience in administrative support, office operations, workplace services, or business support, or a related field required.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

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Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

$41,954 CAD - 59,950 CAD

Affiliated Companies:Affiliated Companies: Innomar Strategies