Real Estate Operations for a Real Estate Company (US-based/Remote)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked just now — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1d ago
The date the source published, not the day we noticed it (2026-10-16). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Colombia
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $968–1,962/mo
Middle 50% of 16 listings that do state pay — Operations · all levels · Colombia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen just now · last seen just now
The listing
We're looking for a detail-oriented Operations Team Member to support the day-to-day administrative, leasing, compliance, and reporting functions across multiple manufactured housing communities in the U.S. This is an execution-focused role — you'll be the back-office engine that keeps leasing, billing, maintenance tracking, and reporting accurate and on time for our onsite Community Managers.
If you thrive on process, love clean data, and get things done right the first time, this role is for you.
Core Responsibilities
Leasing & Resident Administration
- Enter and maintain leases, renewals, move-ins, and move-outs in Rent Manager
- Upload and organize resident documents (IDs, income proof, applications, agreements)
- Track lease expirations and flag renewals in advance
- Process resident info sheets and verify completeness
Background Checks & Compliance
- Run and track background & credit checks
- Record approvals/denials per Fair Housing guidelines
- Maintain audit-ready resident files
- Support compliance with HUD, state, and park-level rules
Charges, Billing & Collections Support
- Post rent, utilities, late fees, and one-time charges accurately
- Assist with water, sewer, trash, and power billing setups
- Identify and flag NSFs, delinquencies, and discrepancies
- Coordinate with accounting on corrections and reconciliations
Maintenance & Work Order Support
- Create and update work orders in Rent Manager
- Track status and follow up with Community Managers
- Upload invoices, notes, and before/after photos
- Help ensure maintenance hours are logged correctly
Reporting & Data Accuracy
- Prepare weekly/monthly reports (occupancy, delinquencies, move-ins/outs, leasing pipeline)
- Validate data accuracy across Rent Manager and Google Sheets
- Proactively flag exceptions, trends, and risks
Communication & Coordination
- Serve as back-office support for onsite Community Managers
- Communicate clearly via Slack and email
- Escalate issues with context and documentation
What Success Looks Like (KPIs)
- Data accuracy rate ≥ 99%
- Lease processing turnaround ≤ 24 hours
- Background checks completed same business day
- Near-zero billing error rate
- 100% on-time reporting
- Slack responsiveness within agreed SLA
Requirements
- 2+ years of experience in real estate back-office, property management, or operations
- Prior experience supporting U.S.-based clients preferred
- Strong proficiency in Rent Manager (or demonstrated ability to learn fast)
- Comfortable with Google Sheets, Docs, and Drive (intermediate to advanced)
- Working knowledge of U.S. leasing, billing, and compliance concepts
- Extremely detail-oriented, organized, and process-driven
- High integrity when handling confidential data
- Calm under pressure and comfortable supporting multiple communities at once
- Bilingual (English/Spanish) strongly preferred