Production Support Engineer – Connect & RAMP
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked just now — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 2h ago
The date the source published, not the day we noticed it (2026-10-16). Last seen at its source just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
LATAM
The description agrees: it names LATAM.
What the ad says
…Location: LATAM Mode: Remote We at Coforge are hiring Production Suppo…
Pay not stated
Similar roles pay $3,750–7,250/mo
Middle 50% of 48 listings that do state pay — Engineering · all levels · LATAM · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Greenhouse employer's own board first seen just now · last seen just now
The listing
Job Title: Production Support Engineer – Connect & RAMP
Key Skills: Oracle DB, SQL, Linux, Splunk, Dynatrace, Jenkins, GitHub, CI/CD, ITIL, Production Support
Experience: 3–8 YOE.
Location: LATAM
Mode: Remote
We at Coforge are hiring Production Support Engineer – Connect & RAMP (15124-5-1) with the following skill set.
Key Responsibilities
- Provide production support for US Regional Applications, ensuring continuous monitoring and timely incident resolution.
- Monitor application and infrastructure performance to minimize downtime and support SLA compliance.
- Troubleshoot production issues by analyzing server and application logs.
- Use Splunk and other monitoring tools to proactively identify issues and accelerate incident resolution.
- Write and execute SQL queries for data investigation and troubleshooting.
- Support application deployments using Jenkins and use GitHub for code review and debugging activities.
- Participate in ITIL processes, including Incident, Problem, and RFC/Change Management.
- Configure monitoring alerts and dashboards and contribute to alert optimization.
- Support the setup of tools and required infrastructure.
Required Skills & Qualifications
- 3–8 years of relevant experience in Production Support or Application Support.
- Advanced knowledge of Oracle Database.
- Strong SQL skills, including DDL and DML queries, joins, aggregate functions, and CASE statements.
- Experience working with Linux-based infrastructure and cloud services.
- Strong monitoring, troubleshooting, and server log debugging skills.
- Experience with monitoring tools such as Splunk and/or Dynatrace.
- Experience creating alerts and dashboards and optimizing monitoring alerts.
- Experience working with ITIL processes, including Incidents, Problems, and RFCs.
- Experience with GitHub for code debugging and Jenkins for deployments.
Preferred Skills:
- Experience supporting business-critical production applications.
- Familiarity with CI/CD processes and deployment pipelines.
- Experience in proactive application monitoring and incident prevention.
Posted On: 16-10-2026
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.