Program Manager, Membership & Engagement — Latin America

Market Strategy and Growth

• Execute regional market development strategy across Brazil, Mexico, Argentina, Colombia, and Chile.
• Research member needs, institutional dynamics, and the local competitive landscape; analyze findings to inform regional priorities and market approaches.
• Identify and support growth opportunities through academic partnerships, institutional engagement, and industry collaboration.
• Contribute to localized engagement plans aligned with global membership and retention goals.

Member Acquisition and Retention

• Execute targeted initiatives to grow membership among students, early-career professionals, and institutional segments.
• Support retention programs that strengthen member value and renewal rates; monitor effectiveness and recommend improvements.
• Partner with marketing and product teams to localize messaging, campaigns, and value propositions.

Chapter Support and Engagement

• Serve as a liaison to international and student chapters across Latin America, maintaining ongoing relationships with volunteer leaders and faculty advisors.
• Support chapter activation, sustainability, and growth, particularly in priority markets; help volunteer leaders increase programming frequency, relevance, and participation.
• Develop and implement approaches that help student chapter members transition into professional chapter or local section engagement.
• Facilitate faculty advisor and institutional engagement to sustain membership connections across career stages, and share chapter best practices that improve member experience, engagement, and retention.

Programs and Events

• Lead or support regional workshops, webinars, conferences, and partner activities aligned with membership growth, awareness, and engagement objectives.
• Coordinate event logistics, vendors, and stakeholder communications; represent the client at regional events as needed.
• Use market feedback and program performance to provide insights and recommend improvements.

Stakeholder Engagement and Partnerships

• Build and manage relationships with universities, research institutions, industry partners, and scientific societies across priority countries.
• Identify partnership opportunities aligned with growth goals and support onboarding of new partners to expand the client’s reach and influence.
• Engage faculty advisors, volunteer leaders, and early-career communities to strengthen connections with prospective and current members; serve as a regional contact for stakeholders and internal collaborators.

• Bachelor’s degree.
• 5–8 years of experience in program management, membership organizations, or international market engagement.
• Proficiency in Spanish.
• Experience supporting membership growth, engagement, or retention initiatives.
• Strong execution skills and the ability to translate strategy into practical actions.
• Ability to independently manage priorities and multiple projects across countries and stakeholders.
• Strong interpersonal and relationship management skills across diverse cultural contexts.
• Experience tracking and reporting performance metrics and using data to inform program decisions.

• Experience working in or with Latin American markets, particularly Brazil and Mexico, strongly preferred.
• Portuguese proficiency strongly preferred.
• Advanced degree.
• Background in scientific, academic, nonprofit, or professional membership organizations.

Position Details

• Position Type: Full-time W-2 employment. Independent contractor or 1099 arrangements are not available for this position.
• Location: Washington D.C.
• This position is fully remote
• Pay Rate: $65K - $75K