Account Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 31d ago
The date the source published, not the day we noticed it (2026-10-02). Last seen at its source 3h ago.
We have tracked this listing since 18 Oct 2026 (15 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
No source stated where this role may be worked. This is read from the ad's own words.
What the ad says
…Location Remote (US-based) Employment Type Full-Time About The Role A…
…Remote (…) US-based…
Pay
$140k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
JazzHR employer's own board first seen 15d ago · last seen 3h ago
- location not stated
The listing
Account Manager
Careers at Grace Hill
Department | Sales |
|---|---|
Reports To | Director, Account Management |
Location | Remote (US-based) |
Employment Type | Full-Time |
About The Role
At Grace Hill, our customers don't just buy software — they build operating programs on it. The Account Manager is the person who makes sure those programs grow and add business value.
We are seeking an Account Manager who sees a book of business as a portfolio to build, not a list to maintain. This role owns renewal and expansion across a defined set of customers, partnering closely with a Customer Success Manager who owns adoption and outcomes. You bring the commercial instinct; they bring the usage signal. Together you turn a customer using one part of the platform into a customer running their whole talent and risk program on PerformanceHQ. If you are energized by multiyear negotiations, whitespace you can actually see in the data, and a partnership model where you are never working an account alone, you belong here.
Key Responsibilities
Growth & Commercial Ownership
- Own the Number: Carry a renewal and expansion quota across an assigned book of business, and forecast it with accuracy you would defend in any room.
- Find the Whitespace: Use product usage, survey results, and benchmarking data to identify cross-sell opportunities.
- Make Multiyear the Default: Structure, price, and negotiate multiyear agreements that drive predictability for the business, shepherding deals through procurement and legal.
- Sell to the Business Case: Lead consultative conversations with VP- and C-level stakeholders that connect Grace Hill solutions to operating risk, NOI, and talent retention — not features.
Partnership & Process Excellence
- Run the Account as a Pair: Build and maintain joint account plans with your Customer Success Manager, with a clear line between adoption work and commercial work, and a shared view of account health.
- Protect the Base: Identify renewal risk early through engagement signals and stakeholder change, and build the save plan before the renewal window opens.
- Precision Execution: Maintain exceptional Salesforce hygiene — accurate stages, dates, amounts, and next steps — so the forecast reflects reality.
- Work AI-Forward: Use AI tooling to sharpen account research, meeting prep, and account planning, and speak credibly about how AI is reshaping multifamily and commercial real estate operations.
- Close the Loop: Bring field learnings back to Product, Marketing, and Customer Success so what you hear in accounts shapes what we build and how we position it.
Qualifications
- Experience: 3–5 years of quota-carrying account management, renewals, or expansion experience in SaaS or B2B technology.
- Commercial Range: Proven track record of growing existing accounts, early renewals and negotiating renewals — including multiyear structures to close.
- Forecast Discipline: You are passionate about forecast accuracy and follow-up rigor.
- Consultative Seller: You are well-versed in value-based solution selling and can adapt your style across property operations, HR, compliance, and executive personas.
- Collaborative by Default: You work effectively alongside Customer Success, Solutions, and RevOps partners, and you share credit.
- Tech-Fluent: Skilled in Salesforce, Slack, Gong and comfortable using data and AI tools to drive account strategy.
- Industry Knowledge: Multifamily or commercial real estate experience is a strong plus.
- Methodology: SPICED or Challenger sales methodology encouraged.
- Preferred Education: Bachelor's degree in business or a related field.
What We Offer
- Competitive salary: $140K OTE with uncapped commissions + accelerators
- Comprehensive health, dental, and vision benefits
- Remote work option
- Collaborative, mission-driven culture
About Grace Hill
Grace Hill helps companies managing multifamily residential properties develop and retain top talent to reduce the operating risk and elevate property performance - with an integrated talent performance management platform encompassing policies, training, and assessment. Our advanced technology-enabled solutions are bolstered by years of multifamily experience, in-depth service level expertise, and outstanding customer support. Today, over 1,600 companies covering a workforce of over 500,000 people rely on talent performance solutions from Grace Hill.
Grace Hill is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status