Customer Service Representative - Remote
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
First seen 15d ago
No source stated a posting date, so this is when the listing first reached us — which is a floor, not the real age. Last seen at its source 8h ago.
We have tracked this listing since 18 Oct 2026 (15 days). The employer's own board has carried it every time we have read it, most recently 8 hours ago.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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JazzHR employer's own board first seen 15d ago · last seen 8h ago
The listing
We are seeking a Customer Service agent who is responsible for being the “face” of Local Splash. This job entails answering inbound calls and proactively assisting clients with all account matters i.e. orders, errors, account questions, billing, cancellations, and other queries. This individual acts as a liaison between Local Splash and our clients.
*This is a full-time, 100% remote opportunity. Monday - Friday from 7am - 4pm (PST)*
Responsibilities and Duties:
- Provide support to client incoming & outgoing phone calls & emails
- Respond to client voice messages & emails
- Account Updates
- Data Entry
- Daily Operations
- Proactive Support with Client Calls
- Track Metrics & Data
- Issue Identification and Escalation
Desired Skills:
- Excellent communication - in English
- Advanced computer and multi-tasking ability
- Excellent English writing skills and attention to detail
- Experience working in a remote environment
Preferred Skills:
- Google Ads Certified
- Advanced knowledge of local SEO
- Background in Quality Control
- Basic knowledge of Google Docs and Spreadsheets
- Google Ads knowledge/background
- Excellent communication skills - in Spanish
Requirements:
- Type 30-50 WPM
- Sales experience/ability
- Excellent communication skills
- Advanced computer skills
- Customer support skills
- Advanced knowledge of Excel
- Attendance and Dependability: Employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely and accurate manner
- High School Diploma (or GED or High School Equivalence Certificate)
Local Splash is an equal opportunity employer. We embrace diversity and we are committed to creating a versatile and fun environment for all employees.