Senior Account Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 3d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 13d ago
The date the source published, not the day we noticed it (2026-10-19). Last seen at its source 2h ago.
We have tracked this listing since 20 Oct 2026 (13 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Australia
The description agrees: it names Australia.
What the ad says
…remote position in Australia,…
Pay not stated
Similar roles pay A$1,888–2,550/mo
Middle 50% of 28 listings that do state pay — Sales & Marketing · all levels · APAC · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Recruitee employer's own board first seen 13d ago · last seen 2h ago
The listing
Senior Account Manager
Role Summary:
As a Senior Account Manager at Patsnap, you'll drive new business growth and own retention and expansion across a portfolio of key enterprise accounts in the Australia and New Zealand (ANZ) territory. You'll lead full sales cycles with the region's leading enterprises and promising SMEs, while building trusted, long-term relationships with senior stakeholders across R&D, IP, legal, and innovation functions. Balancing hunting for new logos with growing existing accounts, you'll help some of the world's most innovative companies unlock maximum value from PatSnap's solutions, all while hitting ambitious growth targets. If you thrive in a fast-paced, dynamic environment, are customer-obsessed, and have a passion for innovation, this role is your opportunity to make a real impact.
This is a remote position in Australia, preferably in Sydney and Melbourne.
Want to see the platform you'd be representing?
Check out this short overview:
Who are we?
Patsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.
We have a vibrant and diverse team with offices in Singapore, Toronto, London, Shanghai and remote teams based in US. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.
What You'll Be Doing:
Develop new business targeting the region's leading enterprises and promising SMEs, and lead the full sales cycle from needs discovery, solution design, through negotiation and contract closure.
Build a strong pipeline and adopt a data-driven approach to sales funnel management, with accurate forecasting against targets.
Conduct professional negotiation of commercial agreements to close new logos and expand existing accounts.
Own and manage a portfolio of key enterprise accounts, driving renewal and expansion to ensure high customer satisfaction and retention.
Identify upsell and cross-sell opportunities across Patsnap's product portfolio and manage the entire customer lifecycle.
Build deep relationships with senior stakeholders across R&D, IP, legal, and innovation functions, acting as a trusted advisor who understands their business objectives and challenges.
Conduct customer onboarding meetings and quarterly business reviews, and resolve escalations and client issues with expertise across your book of business.
Stay current on major product updates to clearly articulate their value to clients.
8+ years of B2B sales experience, preferably in enterprise SaaS, IP services, R&D tools, or technology solutions, with customers in the ANZ region
Bachelor’s degree or above; background in business, chemical, engineering, or related fields is a plus.
A proactive, results-oriented commercial professional who enjoys opening new doors, identifying opportunities, and turning prospects into customers.
Brings a strong sense of urgency, curiosity and ownership, with the willingness to take initiative rather than waiting for instructions. Enjoys working in a fast-moving environment where priorities can evolve quickly.
Curious by nature and able to quickly understand new technologies, products, industries and customer needs. You actively seek feedback, learn from every interaction, and continuously improve your approach.
Proficiency in using AI tools such as ChatGPT, Claude, Gemini and other productivity or sales AI tools to research prospects, analyze information, personalize outreach, prepare for meetings and improve day-to-day productivity. You see AI as a working tool, not just a buzzword.
Proven experience managing key or strategic accounts with complex buying processes.
Strong consultative selling and stakeholder management skills.
Experience selling into R&D, IP, legal, or innovation teams is highly preferred.