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L1 Analyst

Colombia Level not stated
still open verified 2d ago posted 13d ago seen 7h ago
Apply at apply.workable.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 13d ago

The date the source published, not the day we noticed it (2026-10-20). Last seen at its source 7h ago.

We have tracked this listing since 20 Oct 2026 (13 days). The employer's own board has carried it every time we have read it, most recently 7 hours ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Colombia

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $1,000–1,762/mo

Middle 50% of 18 listings that do state pay — Operations · all levels · Colombia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

HTMLIncident ManagementLinuxTicketing

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

ABOUT THE POSITION

We are looking for a highly curious and proactive L1 Analyst to join our GFC operations team. In this role, you will take on the first line of defense with an analytical approach, handling the investigation and mitigation of cybersecurity events for our clients.

We value curiosity above all. We are looking for someone who doesn’t just see an alert and pass it on, but who asks "why?", digs deeper into data, investigates anomalies, and actively proposes new ideas and tools to improve our processes.

KEY RESPONSIBILITIES

· First Responder: Act as the initial point of contact for security events received via tickets, email, and telephone, ensuring elite communication with clients.

· Proactive Threat analysis & Monitoring: Perform continuous monitoring, proactive searches, threat analysis, and vulnerability assessments using both documented procedures and your own investigative instinct.

· Incident Response & Escalation: Solve technical problems independently. When necessary, accurately escalate complex issues to Level 2 analysts and Team Leaders.

· Continuous Improvement: Actively participate and propose ideas in investigations focused on key information gathering. Explore and test new monitoring and remediation tools.

· Documentation & Best Practices: Meticulously document all actions taken within incident management. Recommend improvements to GFC processes, procedures, and security policies of the area.

· Team Collaboration: Collaborate with local team members, external staff, and participate in the training of junior analysts and interns.

Requirements

WHAT WE ARE LOOKING FOR (REQUIREMENTS)

· Education: Student or Graduate in Systems Engineering, Telecommunications, Electronics, Mechatronics, or similar.

· Experience: At least 1 year of experience in operations environments (SOC, Help Desk, or similar roles).

· Technical Knowledge:

o Solid understanding of Windows and Linux Operating Systems.

o Basic knowledge of HTML and web fundamentals.

· Language: Intermediate English level (B1+ or B2, spoken and written).

· Soft Skills (The Core of our Team):

o Natural Curiosity: A passion for investigative work, asking the right questions, and going beyond the surface of an alert.

o Innovation & Proactivity: Innovation is part of our organizational values; we want someone who brings ideas.

o Effective communication, problem-solving skills, and adaptability to change.

Benefits

Extensive Health Insurance Coverage for the Employee and Their Family

Fitness Allowance

Remote Work Stipend

Access to an E-Learning Platform

Apply at apply.workable.com