Mid Support Engineer
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-10-21). Last seen at its source 1h ago.
We have tracked this listing since 21 Oct 2026 (11 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Costa Rica
The description agrees: it names Costa Rica.
What the ad says
…Location: Costa Rica Mode: Remote We at Coforge are hiring Mid Support…
Pay not stated
Similar roles pay $118.0k–148.1k/yr
Middle 50% of 8 listings that do state pay — Engineering · Mid · Americas · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Greenhouse employer's own board first seen 11d ago · last seen 1h ago
The listing
Job Title: Mid Support Engineer
Key Skills: Production Support, SQL, Oracle DB, Linux, GitHub, Jenkins, Splunk, Dynatrace, ITIL, CI/CD
Experience: 3–8 YOE
Location: Costa Rica
Mode: Remote
We at Coforge are hiring Mid Support Engineer (#15124-5-1) with the following skill set.
Key Responsibilities
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Provide production support, continuous monitoring, and incident resolution for US regional applications to minimize downtime and ensure SLA compliance.
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Write and troubleshoot SQL DDL and DML queries, including joins, aggregate functions, and CASE statements, within Oracle database environments.
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Monitor and analyze server logs using tools such as Splunk and Dynatrace, creating dashboards and alerts to enable proactive incident detection and resolution.
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Support CI/CD and deployment activities using GitHub and Jenkins while troubleshooting applications and maintaining the required infrastructure.
Required Skills & Qualifications
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3–8 years of relevant experience in Production Support or related technical support environments.
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Advanced knowledge of Oracle DB and strong SQL skills, including DDL, DML, joins, aggregate functions, and CASE statements.
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Experience working with Linux-based infrastructure and cloud services.
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Strong monitoring and debugging skills for server and application logs.
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Hands-on experience with Splunk, Dynatrace, or similar monitoring tools.
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Experience creating and optimizing monitoring alerts and dashboards.
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Experience with GitHub for code debugging and Jenkins for deployments.
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Experience setting up tools and required infrastructure.
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Knowledge of ITIL processes, including Incidents, Problems, and RFCs.
Preferred Skills:
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Experience supporting business-critical applications in 24/7 production environments.
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Strong troubleshooting and incident-resolution capabilities.
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Familiarity with Data Management & Analytics environments.
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Experience supporting applications with strict SLA and availability requirements.
Posted On: 21-10-2026
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.