Business Strategy Lead
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-10-22). Last seen at its source 2h ago.
We have tracked this listing since 22 Oct 2026 (11 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Remote, USA
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description agrees: it names United States.
What the ad says
…Location Clanton, Alabama, United States of America…
Pay
$89.6k–149.3k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workday employer's own board first seen 11d ago · last seen 2h ago
The listing
Provides high level analytical expertise in the design, development, and communication of long-term strategies in pursuit of business goals. Works closely with business and functional experts from other teams; convenes teams to accomplish goals. Influences peers on surrounding teams.
• Strong analytical ability and creative problem-solving skills; strong interpersonal, written, and verbal communication skills
• Self-motivated, results driven, and well organized; ability to handle multiple tasks and work under time constraints in support of various assignments
• Proficient with personal computers and spreadsheet, database, graphing, and presentation software
Job Description
Overview
Provides high-level analytical support in the design, development, and communication of long-term strategies in pursuit of business goals. Partners closely with business and functional experts to identify opportunities that drive customer retention, portfolio growth, and new business acquisition. Supports the development, execution, and optimization of capture & recapture strategies through data-driven insights, lead management practices, and customer engagement technologies. Works cross-functionally to achieve strategic objectives and influences peers across teams.
Primary Responsibilities
• Support the development and implementation of capture and recapture strategies designed to increase customer retention, strengthen existing customer relationships, identify origination opportunities, and drive portfolio growth.
• Partner with business stakeholders to design, execute, and optimize customer outreach campaigns and engagement initiatives across multiple channels, leveraging platforms such as Velocify, Volly, Dialer technologies, and related lead management tools.
• Analyze customer, portfolio, lead, outreach, and campaign performance data to identify trends, opportunities, and areas for improvement. Develop actionable recommendations that enhance customer engagement, conversion effectiveness, retention, and overall business performance.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Supervisory / Managerial Responsibilities:
Work leadership responsibilities. May indirectly manage other team members as it relates to specific projects.
Education and Experience Required:
o Bachelor’s degree and minimum of 5 years relevant work experience, or in lieu of a degree, a combined minimum of 9 years higher education and/or work experience
o Strong attention to detail; ability to work independently and function as a member of a team
o Strong analytical ability and creative problem-solving skills; strong interpersonal skills necessary for business partner relationships within and outside the organization; strong written, and verbal communication skills
o Self-motivated, results driven, and well organized; ability to handle multiple tasks and work under time constraints in support of various assignments
Strongly Preferred Experience
• Experience developing and executing capture and recapture strategies within mortgage.
• Experience managing outreach initiatives, lead generation and management processes, customer retention efforts, and portfolio growth strategies.
• Experience onboarding and managing Velocify, Volly, and dialer technologies to develop, execute, and track performance.
• Ability to translate data and business insights into actionable recommendations that drive recapture and business growth.