Bilingual Inbound/Outbound Telephone Associate
Original posting at iconhealth.applytojob.com — the employer has removed it, so the link may no longer work.
What we know
Is it still open?
Confirmed removed at the source
Last checked 5h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-10-22). Last seen at its source 14h ago.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Pay
$18/hr
Taken from the listing's structured data, as the employer published it. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
JazzHR employer's own board first seen 11d ago · last seen 14h ago
The listing
Job Description
Icon Health is a leading provider of value-based musculoskeletal (MSK) care, collaborating with payers and providers to enhance outcomes and experience for individuals. The company partners with health plans and risk-bearing providers to assume accountability for reduced total cost of care. By combining technology-enabled MSK providers with proactive care coordination and decision support services, Icon Health delivers multidisciplinary, evidence-based care.
At Icon Health, we foster a culture that embraces bold thinking, rapid iteration, and practical problem-solving. We seek team members who relish challenging the status quo and thrive in vertically integrated roles—where ideas can swiftly move from concept to execution without layers of red tape. Above all, we value individuals who are eager to roll up their sleeves, tackle obstacles head-on, and create innovative solutions that improve the lives of our patients and our clinical partners.
Responsibilities
- Answering, screening, and directing incoming calls, taking messages, and handling voicemail inquiries.
- Booking, canceling, and rescheduling patient appointments
- Collecting and updating demographic and insurance information, verifying patient eligibility, and registering new patients.
- Processing referrals, preparing and scanning medical records, and performing data entry.
- Acting as a liaison between patients, medical staff, and other departments.
- Other Duties as assigned
Competencies
- Bilingual - Spanish Required
- HS Diploma or Equivalent
- Healthcare Experience a Plus!
- Excellent verbal and written skills, with a focus on empathy, professional phone etiquette, and clear diction.
- Comfort with technology including phone systems, email, documentation management systems, EHR systems
- Professional Remote experience
Job Type: Part-Time OR Full-time
- Pay is $20/Hr
- Flexible Hours Available! Mid Days work great!
- Benefits Package Available for Full Time Employees
We welcome candidates from diverse backgrounds; however, this position requires U.S. work authorization and we are not able to provide visa sponsorship at this time.
This is a fully remote position.
To ensure you are communicating with a legitimate Icon Health representative, please not
- Verified Communication: All official emails from our team will only come from an @iconhealthco.com email address.
- Live Interviews: We never hire based on text or chat alone. Our multi-stage interview process always involves several live conversations with our team members via phone and/or web conference.
- Your Privacy: We will never ask for sensitive financial information, home office equipment fees, or payment at any point during the hiring process.
Important Notice: Protect Yourself from Recruitment Fraud
To ensure you are communicating with a legitimate Icon Health representative, please not
- Verified Communication: All official emails from our team will only come from an @iconhealthco.com email address.
- Live Interviews: We never hire based on text or chat alone. Our multi-stage interview process always involves several live conversations with our team members via phone and/or web conference.
- Your Privacy: We will never ask for sensitive financial information, home office equipment fees, or payment at any point during the hiring process.
If you receive a suspicious request or an email from a different domain claiming to represent Icon Health, please do not engage