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Retell AI via Ashby

Deal Desk Coordinator (Contract)

Location not stated $4,200/mo Level not stated
still open verified 22h ago posted 10d ago seen 2h ago
Apply at jobs.ashbyhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 22h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 10d ago

The date the source published, not the day we noticed it (2026-10-23). Last seen at its source 2h ago.

We have tracked this listing since 23 Oct 2026 (10 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.

Is it remote?

Remote

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

Not stated

The description states no restriction of its own. This is the source's own tag.

Pay

$4,200/mo

Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.

Skills named in the ad

CPQCRMHubSpotSQLSalesforceScripting

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

ABOUT RETELL AI

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.

We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.

Let's build the future together.

Recent recognition:

ABOUT THE ROLE

Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!

We’re hiring our a Deal Desk Coordinator on a 1099 contract to work on deals. You’ll work directly with the founder and daily with Sales, Finance, and Legal. Our usage-based pricing is still taking shape, and the deals you structure will shape it.

Key Responsibilities

This role has fast, profitable deal approvals from quote to cash.

  • Structure and approve non-standard deals (discounts, usage commits, per-minute pricing, payment terms) in hours, not days

  • Build the discount approval matrix and pricing guardrails, and model deal margin before every approval

  • Run quote-to-cash across CRM, CPQ, Legal handoff, and billing

  • Report weekly on cycle time, discount levels, and win rate, and automate approvals where possible

What We’re Looking For

Must have:

  • 4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company

  • Experience owning an end-to-end enterprise process for deals

  • Hands-on experience with Salesforce or HubSpot and a CPQ tool

  • Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company

  • Availability for overlapping hours with our Pacific Time team and customers

Nice to have:

  • Experience with usage-based or consumption pricing

  • Built a deal desk function from scratch

  • SQL or scripting skills to automate reporting and approvals

How We Evaluate

We care less about checkboxes and more about:

  • Commercial judgment on real deal scenarios

  • Accuracy in pricing and margin models

  • Calm, clear decisions under end-of-quarter pressure

  • Ability to influence Sales, Finance, and Legal

You Might Thrive If

  • You’d rather say “here’s how we can do it” than “no”

  • You enjoy a spreadsheet model as much as a live deal call

  • You want to build the playbook, not follow one

JOB DETAILS

  • Employment Type: Full-Time 1099 Contractor

  • Compensation: $4,200 USD monthly, based on experience

  • Location: Remote

  • Hours: Must be open to working some overlapping hours with our Pacific Time team and customers.

Apply at jobs.ashbyhq.com

At Retell AI