Senior Technical Engagement Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 9h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-10-22). Last seen at its source 1h ago.
We have tracked this listing since 23 Oct 2026 (10 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States, Canada
The description states no restriction of its own. This is the source's own tag.
Pay
$139k–163k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Ashby employer's own board first seen 10d ago · last seen 1h ago
The listing
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in production.
Built on infrastructure already trusted by Fortune 500 companies and fast-growing startups, Redpanda enforces governance entirely outside the agent's data path, controlling what agents see, limiting what they do, and capturing a tamper-proof record of everything they touch, so organizations never have to choose between innovation and control.
Join our growing Customer Success Engineering organization as a Senior Technical Engagement Manager, leading a pod responsible for high-stakes engagements alongside our Forward Deployed Engineers.
In this role, you'll drive strategic projects with customers as they implement our Agentic Data Plane. Working with large enterprises, you'll be responsible for scoping, planning, and executing multi-phase engagements aligned to business outcomes.
You Will:
Manage relationships with key stakeholders, both internal and within our customers
Own and maintain project plans to ensure ongoing delivery that drives agreed-upon outcomes
Serve as the senior escalation point for both the customer and internal delivery teams on your accounts
Ensure projects within your pod are resourced and delivered against plan, raising and escalating risk as required
Establish the credibility and judgment to push back on inappropriate timelines, change in scope or risks to agreed-upon deliverables
Partner with Account Executives and Solutions Engineers on the pre- to post-sales handover, confirming scope,timelines and success criteria are documented for a seamless kickoff
Build out key program playbooks and toolkits to drive repeatability across engagements and enable scale.
You Have:
8+ years in engagement management, delivery leadership, or technical program/project management on complex enterprise technology deployments, ideally at a systems integrator (e.g., Deloitte, Capgemini, Accenture) or an enterprise software vendor
Certifications: PMP or Scrum
Proven experience as a PM for engineering or services teams focused on agile delivery
Experience running formal risk and issue governance — risk registers, RAID logs, steering committees — with real influence over decisions
Comfort operating in politically complex stakeholder environments, with the seniority to escalate to and negotiate with customer and internal executives
Technical fluency in distributed systems, streaming, or data infrastructure (e.g., Kafka, Redpanda) sufficient to understand delivery and technical risk, without needing to write the code yourself
Strong written and verbal communication skills, comfortable presenting to a CIO and negotiating scope with an SI delivery lead
Flexibility to travel to customer sites for high-stakes engagements
U.S. base salary range for this role is $139,000 - $163,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.
Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. You'll dive into a nimble, high-impact team with the latest AI tools — and the budget to actually use them.