Stop applying to remote jobs that are already dead.
Every listing shows the evidence: when we last checked it, how, and when it was posted and closed.

All listings

Treering via Lever

Customer Success Manager

Location not stated Level not stated
still open verified 3d ago posted 10d ago seen 1h ago
Apply at jobs.lever.co

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 3d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 10d ago

The date the source published, not the day we noticed it (2026-10-23). Last seen at its source 1h ago.

We have tracked this listing since 23 Oct 2026 (10 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.

Is it remote?

Remote

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

Not stated

The description states no restriction of its own. This is the source's own tag.

Skills named in the ad

Account ManagementCRMCustomer SuccessOnboardingUX

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

About Treering

At Treering, we help people capture and preserve life’s most meaningful moments, from school milestones to unforgettable travel experiences. Our innovative memory-as-a-service platform combines intuitive, AI-enabled tools with a seamless user experience to make creating personalized keepsakes easy and joyful. We’re a fast-growing, purpose-driven company expanding beyond yearbooks into travel and experiential memories, and we’re equally intentional about creating a workplace where people feel supported, empowered, and connected to the impact of their work.

 

Job Description:

As a Customer Success Manager at Treering, you will manage day-to-day customer interactions and help customers achieve their goals with our products and services. You will work directly with customers to build strong relationships, resolve issues, and provide support, while collaborating with internal teams to ensure smooth solution delivery. 

 

Key Responsibilities:

  • Build and maintain strong relationships with customers, acting as their main point of contact during the contract period.
  • Ensure customer satisfaction by understanding their needs and proactively addressing any concerns or challenges.
  • Assist customers in onboarding, product training, and ongoing support to maximize their use of Treering's products and services.
  • Collaborate with internal teams (e.g., sales, product, and support) to resolve customer issues and provide tailored solutions.
  • Monitor customer health metrics, track feedback, and identify opportunities for improvement or additional services.
  • Communicate effectively with customers about product updates, new features, and best practices.
  • Proactively manage customer retention and renewal processes, ensuring a smooth transition at the end of the temporary period.
  • Document and report on customer feedback, challenges, and successes to the leadership team.
  • Proficiency with CRM software and customer support tools.

    • Requirements:

  • 2-3 years of experience in Customer Success, Account Management, or a related field.
  • Strong communication and relationship-building skills.
  • Ability to manage multiple customer accounts and prioritize tasks efficiently.
  • Problem-solving mindset with a proactive approach to addressing customer needs.
  • Experience working with software, SaaS, or tech-related companies is a plus.
  • Excellent teamwork and collaboration skills with the ability to work cross-functionally.
  • Flexibility and adaptability to work in a fast-paced, evolving environment.
  • Proficiency with CRM software and customer support tools.

    • Why Join Us?

  • Gain valuable experience working with a dynamic team in a fast-growing company.
  • Flexible remote work environment.
  • Opportunity to make a significant impact on customer satisfaction and retention.
    • If you’re passionate about creating meaningful customer relationships and thrive in a collaborative, mission-driven environment, we’d love to hear from you. Join us in shaping memorable experiences for our customers and contributing to Treering’s continued growth. Apply today and help us deliver exceptional service to the communities we support.
    Apply at jobs.lever.co

    At Treering

    Other remote customer jobs