Technical Content Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 9d ago
The date the source published, not the day we noticed it (2026-10-23). Last seen at its source just now.
We have tracked this listing since 24 Oct 2026 (9 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
United States - Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $90k–165.6k/yr
Middle 50% of 321 listings that do state pay — Content & Media · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Ashby employer's own board first seen 9d ago · last seen just now
The listing
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
OpenLoop is looking for a Technical Content Manager to build our technical content function — you'll be the first hire in this function, building it from the ground up. You'll focus on our new and emerging platforms, leading how our clients understand how to leverage our newest technology, and become the voice of the platform.
What You'll Do
Take our product roadmap and release notes and turn them into client-facing and internal documentation.
Create client feature release newsletters.
Lead the management of client- and platform-related communications, including supporting CS with partner newsletters.
Manage our client-facing knowledge base.
Manage the process of turning client and internal stakeholder feedback into clear notes for our product team.
Build and manage the automation and AI that takes us from product release notes to client-facing and internal deliverables.
Be a leader in developing internal AI within our platform growth team to identify where we focus next — spanning customer enablement, CS, sales, and marketing.
Build internal AI tools that track opportunities for growth in our intake conversion rate optimization programs.
Other duties as assigned.
Who You Are
3+ years of technical writing or similar business-to-business writing experience.
5+ years of professional experience.
Strong command of AI, with the ability to build workflows that incorporate multiple steps and multiple teams.
Strong written and verbal communication, with an ability to work effectively with multiple teams.
Strong command of technology, with the ability to make complex product and technical concepts easy to understand.
Healthcare experience preferred, but not required.
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.