Sr. Delivery Manager, Professional Services – ERP Solutions

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are seeking a Sr. Delivery Manager, Professional Services – ERP Solutions to lead client engagements from pre-sales through delivery. This role partners with Sales, Solution Architects, and Subject Matter Experts to scope, plan, and deliver outcomes for enterprise clients. Periodic travel to client/project locations may be required.

Position Summary

As part of Rimini Consult, the Senior Delivery Manager will work with the Senior Director, Professional Services, APAC and will lead the pre-sales and delivery of ERP consulting engagements for large enterprise clients, primarily across SAP and Oracle environments. This role owns the pre-sales process in North America and coordinates cross-functional teams to scope, estimate, plan and execute outcomes across ERP application, data, integration, and security workstreams.

Essential Duties & Responsibilities

• Pre-sales and scoping: Direct discovery, shape approach, build estimates, and define deliverables with Sales, Solution Architects, and SMEs.
• Delivery governance: Provide oversight for predictable execution across multiple projects and workstreams.
• Stakeholder management: Lead governance forums, status reporting, and executive communications; manage expectations and escalations.
• Continuous improvement: Contribute reusable assets and improve pre-sales engagements, delivery methods; identify opportunities to expand services within accounts.

Education

Bachelor’s degree (or equivalent experience) in Information Systems, Computer Science, Engineering, Business, or a related field.

Location

Kuala Lumpur, Malaysia

Desired Experience

• 15+ years leading ERP delivery in SAP and/or Oracle environments, including implementations, upgrades, transformations, and/or major enhancements.
• Proven ability to manage cross-functional delivery across functional and technical workstreams, including integrations, data, testing, cutover, and go-live stabilization.
• Depth in either functional ERP consulting or technical ERP delivery (e.g., configuration, security/roles, operations, development, reporting, integrations), with strong dependency and risk management capabilities.
• Experience establishing delivery governance (scope, schedule, budget, RAID, change control) with executive-ready communications and stakeholder management.

Desired Skills

• Strong client-facing skills and track record.
• Strong pre-sales and delivery management discipline (scope, schedule, budget, RAID, change control) and comfort operating in matrixed environments.
• Excellent written and verbal communication; able to facilitate governance forums and drive resolution of escalations.
• Strong analytical/problem-solving skills with a continuous-improvement mindset.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.