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Sportsbook Operations Coordinator
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 6d ago
The date the source published, not the day we noticed it (2026-10-27). Last seen at its source 1h ago.
We have tracked this listing since 27 Oct 2026 (6 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Malta
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $90k–179.8k/yr
Middle 50% of 71 listings that do state pay — Operations · all levels · EMEA · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Greenhouse employer's own board first seen 6d ago · last seen 1h ago
The listing
Join our dynamic Sportsbook Operations Team and play a key role in the exciting world of sports betting!
As a Sportsbook 2nd Line Coordinator, you will serve as a key escalation point for complex sportsbook queries, bridging the gap between Customer Support, Trading and technical teams. You will also take on responsibilities within our Payout Review Analytics function, reviewing high-value bets, investigating settlement and pricing discrepancies, and helping ensure accurate customer payouts.
This is a shift-based position, covering 24/7 operations on a rotating schedule.
Key responsibilities:
- Provide 2nd line Sportsbook support to Betsson Group’s customer service teams across various channels.
- Assist Betsson Sportsbook B2B partners with queries and issues related to our Sportsbook offering.
- Review and approve high-value payouts through the Payout Review Analytics (PRA) process, ensuring the accuracy of settlement, pricing and complex bet calculations
- Identify patterns or recurring issues and proactively suggest improvements.
- Liaise with internal Sportsbook Trading teams and customer support to ensure efficient and timely resolutions for customers and partners.
- Work closely with the technical team and third-party Sportsbook providers to identify and resolve issues related to the Sportsbook offering.
- Report any suspected fraudulent betting activity to Team Leads and the Payments/Fraud Department.
- Perform other administrative tasks related to Sportsbook as needed.
Requirements
- A genuine passion for sports.
- Good knowledge of sports betting products, markets, and rules.
- Willingness to work evening, nights, and weekend shifts as part of a rotating schedule.
- Proficiency in Microsoft Office and general computer skills.
- Comfortable working under pressure, especially during high-traffic events or system incidents.
- Strong communication skills and fluency in English.
What we offer:
Join us for a fun, challenging, and rewarding role in a collaborative and dynamic environment. We provide diverse career pathways for those looking to deepen technical skills or advance into leadership roles. Enjoy perks like free lunches Monday through Friday, comprehensive health insurance, a health allowance, and the flexibility to work remotely from abroad for up to 10 days annually.
What we offer:
Join us for a fun, challenging, and rewarding role in a collaborative and dynamic environment. We provide diverse career pathways for those looking to deepen technical skills or advance into leadership roles. Enjoy perks like free lunches Monday through Friday, comprehensive health insurance, a health allowance, and the flexibility to work remotely from abroad for up to 10 days annually.