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Coinspaid via Lever

Operational Account Manager

Location not stated Level not stated
still open verified 2d ago posted 26d ago seen 2h ago
Apply at jobs.eu.lever.co

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 26d ago

The date the source published, not the day we noticed it (2026-10-07). Last seen at its source 2h ago.

We have tracked this listing since 27 Oct 2026 (6 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.

Is it remote?

Remote - European Region

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

Not stated

The description states no restriction of its own. This is the source's own tag.

Skills named in the ad

Account ManagementCRMConfluenceIntercomJiraNegotiationSalesforceTableau

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button.

Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.


We are looking for an experienced Operational Account Manager to join our high-performing account management team. The ideal candidate has extensive Fintech or Crypto B2B Strategic Account Management experience, and approaches client relations with growth ambitions, superior service, and an always-available mindset

Responsibilities:

  • Assist assigned clients with day-to-day routine questions related to their account.
  • Ensure client volume and revenue targets are met or exceeded through outstanding client service, proactively identifying growth opportunities, and an “always-available” mindset
  • Maintain, optimize, and negotiate contractual agreements and terms
  • Forecasting, monitoring, achieving, and reporting on client-based targets
  • Create and nourish strong relationships internally with other teams and stakeholders
  • Organise client meetings virtually and face-to-face to maintain strong and mutually beneficial relationships
  • Promote and share the product’s benefits and value
  • Keep records updated in CRM, Email, Confluence, and other internal software
  • Occasional travel to industry expos, and conferences and attending relevant networking events
  • Other duties as required from time to time by the company

Requirements:

  • Has 2+ years of Fintech, Crypto or other online business account management experience within a B2B setting
  • Is service-first driven, self-motivated, and can work independently
  • Believes listening, empathy, and serving clients with a smile while also driving commercial results are essential for success
  • Thrives in a fast-paced start-up environment with a focus on speed and problem-solving
  • Works and manages time in a highly structured and efficient manner
  • Has strong negotiation skills and always looks for mutually beneficial solutions
  • Is passionate about crypto and the latest payment solutions available on the market
  • Has high energy, a positive attitude, and believes teamwork is crucial to success
  • Has outstanding problem-solving skills
  • Has strong organization skills, reporting skills, and attention to detail
  • Has experience with using Salesforce, Jira, Confluence, Intercom and Tableau
  • Proficiency in English and Russian, written and verbal
  • Why join CryptoProcessing by Coinspaid

    You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.

    At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.

    We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.

    Flexible Benefits

    Benefit Bar – up to €230/month
    A flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.

    Work & Flexibility

    • Fully remote work from almost anywhere

    • Optional offices and relocation support

    • Flexible, async-friendly environment

    Growth & Learning

    • Budget for courses, certifications, and professional development

    • Language learning support

    • Cross-team learning and knowledge sharing

    Wellbeing & Support

    • Medical insurance or reimbursement depending on location

    • Access to mental health support

    • Financial support for important life events

    Extras

    • Merch shop with rewards system

    • Team offsites and company events

    Sounds good? Well then, we can’t wait to see your resume!
    Apply at jobs.eu.lever.co