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Mercy Health System via Workday

Patient Access Representative

Location not stated Level not stated
still open verified 1d ago posted 4d ago seen 8h ago
Apply at mercy.wd1.myworkdayjobs.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 4d ago

The date the source published, not the day we noticed it (2026-10-29). Last seen at its source 8h ago.

We have tracked this listing since 29 Oct 2026 (4 days). The employer's own board has carried it every time we have read it, most recently 8 hours ago.

Is it remote?

Remote

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

Not stated

The description states no restriction of its own. This is the source's own tag.

Skills named in the ad

Medical TerminologyMedicare & Medicaid

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Find your calling at Mercy!

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.

The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

Position Details:

Experience and Education Requirements:
1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required; some college helpful.

Minimum skills, knowledge and ability requirements:
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
- Strong organizational skills; attention to detail.
- Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
- Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

Physical Requirements:
•    Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
•    Position requires prolonged standing and walking during each shift.
•    Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Apply at mercy.wd1.myworkdayjobs.com