Call Centre Agent - Healthcare
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-10-30). Last seen at its source 2h ago.
We have tracked this listing since 30 Oct 2026 (3 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
South Africa
The description agrees: it names South Africa.
What the ad says
…Location: Remote – South Africa Working…
Pay not stated
Similar roles pay $30–58/hr
Middle 50% of 25 listings that do state pay — Healthcare · all levels · EMEA · USD/hour. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
-
Workable employer's own board first seen 3d ago · last seen 2h ago
The listing
Company: ReWorks Solutions
Contract Duration: 3-Month Seasonal Contract
Location: Remote – South Africa
Working Hours: Rotational shifts between 9:00 AM and 9:00 PM EST
Weekend Work: Yes, on a rotational basis
Salary: R 17,000–19,000
About the Opportunity
We're looking for a customer-focused and reliable Call Centre Agent to join our growing healthcare team on a 3-month seasonal contract.
In this role, you'll be one of the first points of contact for clients, assisting with appointment scheduling, handling general enquiries, updating client records and ensuring every interaction is professional, helpful and positive.
We're looking for someone with previous call centre or customer service experience who is confident communicating over the phone, comfortable working in a fast-paced environment and genuinely enjoys helping people.
Requirements
Key Responsibilities
- Answer inbound calls professionally and efficiently.
- Schedule, reschedule and confirm client appointments.
- Assist clients with general enquiries and provide friendly, professional support.
- Accurately capture, update and maintain client information.
- Coordinate schedules and communicate appointment changes.
- Maintain accurate records using internal systems.
- Ensure all client interactions are handled with professionalism and attention to detail.
- Work collaboratively with the wider team to deliver a seamless client experience.
Requirements
- Previous call centre experience is essential.
- Customer service experience in a fast-paced environment.
- Excellent English communication skills and a clear, neutral accent.
- Strong data-capturing and computer skills.
- Excellent attention to detail and accuracy.
- Professional telephone etiquette and a confident phone manner.
- Ability to multitask and remain calm under pressure.
- Comfortable working rotational shifts, including weekends.
- Ability to work independently in a remote environment.
- Available to start immediately.
Working Hours & Schedule
- Full-time position.
- Rotational shifts scheduled between 9:00 AM and 9:00 PM EST.
- Flexibility to work different shifts depending on business requirements.
- Weekend shifts will form part of the rotation.
Contract & Benefits
- 3-month seasonal contract.
- 12 days' holiday allowance.
- Salary paid in South African Rand (ZAR).
Please note: This role requires flexibility, as shifts and weekend schedules will rotate based on operational needs.