Logistics & Operations Assistant
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-10-30). Last seen at its source 6h ago.
We have tracked this listing since 30 Oct 2026 (2 days). The employer's own board has carried it every time we have read it, most recently 6 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Ecuador, Venezuela, El Salvador, Guatemala, Colombia, Nicaragua
The description states no restriction of its own. This is the source's own tag.
Pay
$696–1,044/mo
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 2d ago · last seen 6h ago
The listing
About Valatam
We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.
About the Role
You are the right fit for this role if you thrive in fast-paced, high-volume environments and can independently manage administrative and operational tasks with a strong attention to detail. This is a 100% remote, full-time position supporting a growing company in the commercial services industry across multiple departments, including Operations, Billing, and Customer Communication. Working hours: 6:00 AM – 2:00 PM PST (9:00 AM – 6:00 PM EST)
Key Responsibilities
- Execute and monitor administrative tasks across departments, ensuring all requests are handled within established timelines.
- Maintain accurate data entry and update records in CRM and internal systems.
- Respond to customer and internal inquiries via email and chat in a professional and timely manner.
- Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly.
- Ensure customer files, notes, and records remain organized and accessible at all times.
- Prepare clear, error-free customer-facing documentation and reports.
- Identify potential issues or delays and escalate them to the appropriate coordinator.
- Other similar or related tasks.
Requirements
- Fluent English (C1/C2) and Spanish.
- 2 – 5 years of experience in operations, administrative support, or customer-facing roles.
- Comfortable working with minimal supervision and managing multiple priorities simultaneously.
- Ability to make light decisions and adapt to partially documented or evolving workflows.
- Experience with Asana, Notion, Trello, or similar project management tools is a plus.
- Proficiency with Google Workspace and Microsoft Office.
- Excellent communication and problem-solving skills.
- Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
- Bachelor's or Associate's degree preferred.
Benefits
Our Core Values at Work
We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.
What We Offer
- Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
- Annual pay increments.
- Discretionary client bonuses (80 % of clients award year-end bonuses).
- 7 U.S. federal holidays + 4 paid PTO days.
- Monthly medical insurance stipend (after meeting eligibility criteria).
- Birthday / Anniversary bonuses + Gym / Wellness allowance.
- Unlimited online fitness classes + company events & Christmas celebrations.
IMPORTANT
We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.
If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.